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Redcat Racing
- Manufacturing
- Phoenix, AZ
About this business
Location details
3145 E Washington St, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My son bought a new Ascent 32. The front axel got broken. I went to the Redcat website and ordered some replacement parts. I noticed a way to file a warranty claim. This was on a Saturday. The shipment was sent on Monday, the warranty department got ahold of me and refunded the replacement parts that I ordered, by Tuesday. Excellent customer service!
I bought the ascent 18 Apex and love it. A friend bought me a couple of batteries as a gift in one of them turned out to have a dead cell. I called them up and with zero questions they told me to file a claim and within half an hour, I had an email saying that I would have a new battery as soon as one became available. (Out of stock currently) super friendly, super cool people, and I will be doing business with them again, as well as recommend them to anybody.
I love my redcat 1/18 scale and 1/32 scale trucks. Had a couple issues and they were quick to help me resolve them. Would buy another in a flash. Thanks Redcat for all your support.
Support at Redcat was very helpful with a problem we are having with a 1/6 scale Machete 4S. They listened to my explanation of where I thought the point of failure was and they agreed. We are loyal Redcat customers and love their RC cars.
Frequently asked questions about Redcat Racing
How is Redcat Racing rated?
Redcat Racing has a 4.8 star rating with 516 reviews.
When is Redcat Racing open?
Redcat Racing is closed now. It will open at 9:00 a.m.
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