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3145 E Washington St, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My son bought a new Ascent 32. The front axel got broken. I went to the Redcat website and ordered some replacement parts. I noticed a way to file a warranty claim. This was on a Saturday. The shipment was sent on Monday, the warranty department got ahold of me and refunded the replacement parts that I ordered, by Tuesday. Excellent customer service!
I bought the ascent 18 Apex and love it. A friend bought me a couple of batteries as a gift in one of them turned out to have a dead cell. I called them up and with zero questions they told me to file a claim and within half an hour, I had an email saying that I would have a new battery as soon as one became available. (Out of stock currently) super friendly, super cool people, and I will be doing business with them again, as well as recommend them to anybody.
I love my redcat 1/18 scale and 1/32 scale trucks. Had a couple issues and they were quick to help me resolve them. Would buy another in a flash. Thanks Redcat for all your support.
Support at Redcat was very helpful with a problem we are having with a 1/6 scale Machete 4S. They listened to my explanation of where I thought the point of failure was and they agreed. We are loyal Redcat customers and love their RC cars.
Redcat Racing has a 4.8 star rating with 516 reviews.
Redcat Racing is closed now. It will open at 9:00 a.m.
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