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Real Life Dental

4.7

About this business

Location details

250 S Main St #212, Blacksburg, VA, 24060, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.7269 reviews
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Stacy B's profile image
Stacy B 
4 years ago

Fraudulent billing practices include being billed for services AFTER multiple discussions and confirmations of Insurance coverage. I paid the co-pay in full, calculated by staff, and am being harassed by bill collectors for services I was ASSURED were covered by the insurance i specifically secured in order to have treatment at the facility. So-called "surprise" medical bills presented to clients AFTER verbal guarantee of insurance coverage and acceptance constitute fraud and breach of contract. 

Business response:

The patient spoke with our Network Credentialing and Compliance Officer on March 16, 2021, and achieved a positive resolution. Our office is currently working with a Delta Dental claims specialist to resolve several unpaid claims caused by an error in their system. The patient's recent statement was generated during a routine audit and was printed because her claim had reached 180+ days without payment. We file insurance claims on behalf of our patients as a courtesy. We also have every patient sign a treatment plan includin... read more

Frequently asked questions about Real Life Dental

How is Real Life Dental rated?

Real Life Dental has a 4.7 star rating with 269 reviews. 

When is Real Life Dental open?

Real Life Dental is open now. It will close at 5:00 p.m.  

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