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RBFCU - Credit Union

2.9

About this business

Randolph-Brooks Federal Credit Union (RBFCU), is a credit union and financial cooperative operating across Texas. RBFCU is committed to serving our members` financial needs and providing low-cost, high-value financial resources. Our many locations offer drive-thru ATMs, mobile banking, loans, checking, savings, CDs, credit cards, safety deposit boxes and more. RBFCU also offers a variety of loan options for credit union members to meet all of your personal loan needs. We provide auto loans, home equity loans, business loans,... read more

Location details

101 University Oaks Blvd, Round Rock, TX, 78665, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.958 reviews
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Crissy's profile image
Crissy 
on Google
a month ago

The stars are for a teller who was caring, kind, professional, and loving. He was a black male with glasses. I think his name is Ryan. I wish all tellers at any branch were like you. Most of the tellers including the other ones at this location are just hateful and bitter. Thank you Ryan for rising above and being a great role model 

Chance Bradford's profile image
Chance Bradford 
on Google
2 months ago

I have had so many problems dealing with RBFCU for my vehicle loans. The process was long, and they made multiple mistakes. Then when I went to sell my truck they had my car titled in the wrong name, and they admitted fault but it caused a huge problem for me when I was selling my car. After moving to another bank I realized how bad the service actually was. Try out the other local credit unions if you're looking for good service that you can count on. 

Anthony Moreno's profile image
Anthony Moreno 
on Google
3 months ago

Absolutely terrible service. I spoke with supervisor/manager Samantha and a clerk named Denise and they were of no help. I ordered a new card and never received it after calling them for weeks for an update today they tried to charge me $35 for a new card because they sent it to the wrong address. They Never updated my address. (I updated my address with them three times now). 

Elizabeth Campos's profile image
Elizabeth Campos 
on Google
4 months ago
R Hancock's profile image
R Hancock 
on Google
4 months ago

RBFCU is garbage. Allowing a bank customer to steal money from another customer is criminal 

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Frequently asked questions about RBFCU - Credit Union

How is RBFCU - Credit Union rated?

RBFCU - Credit Union has a 2.9 star rating with 58 reviews. 

When is RBFCU - Credit Union open?

RBFCU - Credit Union is closed now. It will open at 9:00 a.m. 

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