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RBFCU - Credit Union
- Credit Unions
- Round Rock, TX
About this business
Location details
101 University Oaks Blvd, Round Rock, TX, 78665, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Today 11/01/25, I had a disappointing experience with customer service while trying to open a checking account. I visited on a Saturday at 2PM, only to be told that there were already two walk-ins and they couldn’t help me with opening an account, despite the fact that they closed at 4PM. I decided not to open an account at the end. I’ll look for better customer service.
Rude employees and old tech. When I first joined they had many friendly employees. As they left they are being replaced with rude girls that clearly don’t even want to be there. The manager is nice but she rarely is the one doing the transactions. 2 computers in the lobby are from the early 2000’s and need to be updated. It would be nice to see this place invest in itself. I won’t be around for it though. Too many other banks in the area that hopefully won’t be so short and rude on a regular basis
First time at this location. I found the tellers very nice and helpful. It was empty, so we had a little chat about the area, etc. I wouldn't hesitate to use this location again!
I should’ve read the reviews before going to this location. Terrible customer service and support. Teller Number 767 obviously hates her job or life. Please find her a new position or some training. She was unapologetic, rude and cold. Needless to say, I withdrew all my money and will not do business with them any longer. Sad since I’ve been a member for many, many years. They just do not care about people anymore! It’s all about fees and transactions. Thank God there’s so many other good creditable credit unions here!
Frequently asked questions about RBFCU - Credit Union
How is RBFCU - Credit Union rated?
RBFCU - Credit Union has a 2.9 star rating with 63 reviews.
When is RBFCU - Credit Union open?
RBFCU - Credit Union is closed now. It will open on Tuesday at 9:00 a.m.
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