RBC Royal Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

RBC Royal Bank

2.2

About this business

Location details

101 Dundas St W, Toronto, ON, M5G 1C4, Canada

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.292 reviews
Select a rating
Caressa Browne's profile image
Caressa Browne 
on Google
2 months ago

Dear RBC Customer Service, I am writing to formally complain about the unacceptable service I received from a teller named Jayden at [branch location] on [date]. During my visit, Jayden was not only rude and dismissive but also outright refused to assist me with my banking request, which is completely unacceptable for a customer service representative. His behavior was unprofessional and made me feel unwelcome as a customer. Furthermore, I believe his actions may have been discriminatory, as he treated me with a level of dis... read more

Ammu Preet's profile image
Ammu Preet 
on Google
2 months ago

Worst customer services given by Nitya. No knowledge to handle accounts and so much negative attitude towards clients. Need to get knowledge about your work. 

ilyas V's profile image
ilyas V 
on Google
3 months ago

I have appointment today long story….horrible experience….. I have mortgage….trapped my real state agent….. and did this branch mortgage 40km far living my own Branch at Westwood mall agent also my neighbour😆 I can’t understand before I’m new first time buyer I have less than $100000 gross income 2021 and bank approved $7900000 mortgage for my agent to dibble deal dad property no inspection told me this our community polic home don’t worry everything legal 7610 anaka drive make me buy by force I was new in Canada first home... read more

Paul V's profile image
Paul V 
on Google
3 months ago

terrible business banking experience just treat you like a number not even interested in your concerns for business banking ... small business do not bank here !! 

Alex Matic's profile image
Alex Matic 
on Google
6 months ago

I entered the bank around 4.58pm to be exact just to update my SIN. I just stepped out around 5pm for less than 1 minute, need to talk to my husband who was outside. Unfortunately, I did not notice the time, I went back at 5.01pm and they did not allow me to get in. How unfortunate for me. Poor customer service really. 

View all google reviews

Frequently asked questions about RBC Royal Bank

How is RBC Royal Bank rated?

RBC Royal Bank has a 2.2 star rating with 92 reviews. 

When is RBC Royal Bank open?

RBC Royal Bank is closed now. It will open tomorrow at 9:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com