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RBC Royal Bank

2.5

About this business

Location details

51 Hanna Ave, Toronto, ON, M6K 3N7, Canada

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WeekdayScheduleStatus
MonClosed
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 8:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.5110 reviews
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Gary Kapoor's profile image
Gary Kapoor 
a week ago

I want to be clear that my concerns are not with any specific branch staff member, but with RBC’s wider policies, internal processes, and upper management. My experience with RBC has been extremely frustrating and disappointing. Despite having a credit score above 800 and never missing payments, I was wrongly charged and later received a call warning me about possible collections over a $24 amount. I was also told my credit score had dropped, yet there was no clear explanation or visible issue on my credit report. When I wen... read more

Peter Richards's profile image
Peter Richards 
a month ago

Slow, outdated process, paper dependency, oh and slooooow. Slow. 

Vilma Aguirre's profile image
Vilma Aguirre 
a month ago

Very disappointing experience at the Liberty Village RBC Royal Bank branch. We went to open a small business account and the representative made inappropriate assumptions about our status and gave inaccurate information about credit cards. He then directly suggested we should open our account at TD instead of RBC. The interaction felt discriminatory, dismissive, and highly unprofessional. 

Hunter British's profile image
Hunter British 
2 months ago

Not surprised to see all the one star reviews 

jesse H's profile image
jesse H 
2 months ago

Bad customer service… weak branch 

Frequently asked questions about RBC Royal Bank

How is RBC Royal Bank rated?

RBC Royal Bank has a 2.5 star rating with 110 reviews. 

When is RBC Royal Bank open?

RBC Royal Bank is open now. It will close at 8:00 p.m. 

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