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RBC Royal Bank
- Finance
- Toronto, ON
About this business
Location details
2 Gladstone Ave, Toronto, ON, M6J 0B2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I visited this branch in person in May 2025 to close my accounts and left believing that this had been done. However, I continued to receive emails related to my accounts and later learned that two accounts had not in fact been closed. I then spent roughly another hour (across two half-hour visits) trying to resolve this. During those visits, one additional account was closed, but one account remained open, and I continued to receive notices asking me to log in. In February 2026, I contacted the customer service hotline, who... read more
The atm lobby is not open daily: here at 13:03 on a Saturday. Why do I pay so much to bank with an institution that is inaccessible to their customers. Do better RBC Queen and Gladstone. I’m so mad
its 30 minutes wait time to make a deposit on monday morning because only one person is working
Been sitting in a branch for an hour waiting for a manager need password to get my own money out of my account from management not the best experience
Absolutely terrible experience at this RBC branch. I went in for a simple request and was told flat-out that “it can’t be done.” No effort, no explanation, just dismissal. What makes this worse? I called RBC afterward, and the representative did it for me immediately over the phone — no hesitation, no issue. So clearly, it can be done. The problem wasn’t policy, it was incompetence and lack of willingness to help. If you don’t want to do your job, just say that. I wasted my time coming into this branch for something that too... read more
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.7 star rating with 98 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open on Tuesday at 9:30 a.m.
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