This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
RBC Royal Bank
- Finance
- Toronto, ON
About this business
Location details
2346 Yonge St, Toronto, ON, M4P 2W7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Service was completed without interruptions.
I hate to mention that the service quality of front line staff is worse than ever. She was so rude and she could not manipulate their PC (she was blaming me!) but not command basic business English. It seems she is from Eastern Europe and very rude to the client, loudly said “ it’s digital world” ?! It was totally mess. Unlike TD staffs, she (or they?) are lesser quality than supermarket cashier in terms of front line staff.
I’ve been hesitating to write this for so long because I really don’t like giving negative feedback, but I decided to write it in the hope that management or those responsible for service quality will look at this objectively and use the feedback for improvement. I had an RBC account since I first came to Canada as a student, and for several years it was my only bank until a few months ago that I closed my account. However, throughout this entire time, I continually experienced issues at this branch and a few others I visite... read more
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.7 star rating with 166 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com