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RBC Royal Bank

2.5

About this business

Location details

382 Yonge St, Toronto, ON, M5B 1S9, Canada

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WeekdayScheduleStatus
MonClosed
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.5117 reviews
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reyhaneh shafiee's profile image
reyhaneh shafiee 
on Google
2 weeks ago

I absolutely love this RBC branch! All the staff are incredibly friendly and helpful. They always serve customers promptly, and even during busy times, the manager steps in to assist. The manager is so kind and always greets you with a warm smile while guiding you. This is truly the best branch in downtown! Every time I walk in, I’m welcomed with smiles and high energy, and everyone does their best to help in any way they can. I highly recommend this branch to everyone! 

SG's profile image
SG 
on Google
2 months ago

Ask for deposit and to get some information from my bank account that I forgot and they dealt with me like I was stupid I will never recommend anybody to ever go over there after one employee interrupted a conversation rudely I'm trying to discuss with one after one employee interrupted a conversation rudely I'm conversing with the lady in front of me an interrupting with accusations that are false when I'm asking for my location on where I open my bank account he's telling me that is information I've created myself this pla... read more

Paige Schneider's profile image
Paige Schneider 
on Google
3 months ago

I had a previous bad experience at this bank but I went in today and Haines was amazing! He helped with an issue that rbc wasn’t able to handle over the phone. Thank you so much Haines, I really appreciate it! 

Mope Fasakin's profile image
Mope Fasakin 
on Google
3 months ago

I don’t believe this branch is competent at anything. I opened a business account in January 2025, after visiting the branch three times, I had to visit another branch to get the account number, called to get access to the account, and called again when I struggled to send money to the account. Guess what? This branch blocked the account from receiving any money, so my call was transferred to another line, and I just gave up. It’s May 2025. You’re better off banking with a piggy bank. 

Jean Dumont's profile image
Jean Dumont 
on Google
4 months ago

Not even able to do a check and unable to admit one's wrongs… poor guy 

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Frequently asked questions about RBC Royal Bank

How is RBC Royal Bank rated?

RBC Royal Bank has a 2.5 star rating with 117 reviews. 

When is RBC Royal Bank open?

RBC Royal Bank is open now. It will close at 5:00 p.m.  

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