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RBC Royal Bank

2.5

About this business

Location details

382 Yonge St, Toronto, ON, M5B 1S9, Canada

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WeekdayScheduleStatus
MonClosed
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.5116 reviews
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SG's profile image
SG 
on Google
a month ago

Ask for deposit and to get some information from my bank account that I forgot and they dealt with me like I was stupid I will never recommend anybody to ever go over there after one employee interrupted a conversation rudely I'm trying to discuss with one after one employee interrupted a conversation rudely I'm conversing with the lady in front of me an interrupting with accusations that are false when I'm asking for my location on where I open my bank account he's telling me that is information I've created myself this pla... read more

Paige Schneider's profile image
Paige Schneider 
on Google
3 months ago

I had a previous bad experience at this bank but I went in today and Haines was amazing! He helped with an issue that rbc wasn’t able to handle over the phone. Thank you so much Haines, I really appreciate it! 

Mope Fasakin's profile image
Mope Fasakin 
on Google
3 months ago

I don’t believe this branch is competent at anything. I opened a business account in January 2025, after visiting the branch three times, I had to visit another branch to get the account number, called to get access to the account, and called again when I struggled to send money to the account. Guess what? This branch blocked the account from receiving any money, so my call was transferred to another line, and I just gave up. It’s May 2025. You’re better off banking with a piggy bank. 

Jean Dumont's profile image
Jean Dumont 
on Google
3 months ago

Not even able to do a check and unable to admit one's wrongs… poor guy 

Fraser Banfield's profile image
Fraser Banfield 
on Google
4 months ago

The bank manager here is the rudest person to his staff & to clients at the bank. I’ve had to deal with him on multiple occasions, & each time is more excruciating. He waves his fingers in your face, interrupts, doesn’t listen to anything, and after he verbally harassed the teller who was helping me I confronted his behaviour saying it was rude & made me uncomfortable. He was yelling intimate details about my account and case from his desk at the tellers. Instead of recognizing he was a leader, he proceeded to insult me & th... read more

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Frequently asked questions about RBC Royal Bank

How is RBC Royal Bank rated?

RBC Royal Bank has a 2.5 star rating with 116 reviews. 

When is RBC Royal Bank open?

RBC Royal Bank is closed now. It will open at 9:00 a.m. 

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