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RBC Royal Bank
- Finance
- Toronto, ON
About this business
Location details
200 Bay St. Main Floor, Toronto, ON, M5J 2J5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | Closed | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
when I call to RBC costumer service I have to wait an listen so much advertising. but Apple company asking you ! wait time is long ! do you like listen music or silent.
Not this branch, but the RBC ai system when you call the main line is literally the worst I’ve ever seen in any company. I might cancel my Visa card, but I’m just because of that.
Hands down the worst virtual chat ever. Employees and AI are far too incompetent to help anyone. They have a "message centre" not live chat so thats their excuse for taking over 30 minutes to respond to one single question. Tried to have my issue resolved through virtual chat and told id get response within 1 or two hours. Then tried scheduling a phone call but nothing is available for another week. All I'm wondering is if my refund is being appied. Been looking to switching banks and this has been my final sign I should.
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.2 star rating with 205 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open tomorrow at 9:30 a.m.
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