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RBC Royal Bank

2.2

About this business

Location details

200 Bay St. Main Floor, Toronto, ON, M5J 2J5, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.2158 reviews
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Kevin Martins's profile image
Kevin Martins 
on Google
a week ago

I received the worst customer service from Daisy, she should be fired. I came in requesting a bank draft in order to pay first and last month’s rent for a condo I recently got approved for. Because I e-transfered my money to my RBC account that same day she said I could not get a bank draft, nor a wire transfer, and that she could not help me because my funds were only accessible “electronically”. I walked to the next RBC branch at Simcoe & Wellington and the gentleman there issued me a bank draft after speaking with his man... read more

Johnny B's profile image
Johnny B 
on Google
2 weeks ago

Mahir is a teller and is absolutely excellent. - patient - empathetic - thorough - competent We've been dealing with an issue with RBC for awhile and he took the time in order to do a detailed complaint for us. RBC policies we're upset with, the staff has been great. I have commercial mortgages with RBC and he gave my wife the same care and attention as I'd of received and that's quality service. Thank you Mahir. 

Gabriel Perri's profile image
Gabriel Perri 
on Google
a month ago

RBC has gone down hill I cannot believe the service terrible a simple new credit card order has been so difficult and caused me nothing but frustration da to see. Would not recommend RBC credit card to anyone. 

ツPat E's profile image
ツPat E 
on Google
a month ago

Their Avion rewards flights are marked up, in addition, it is always near impossible to book flights due to technical problems so you will waste much of your time simply trying to use your points to no avail. They cancelled my uncles flights purchased w points without any recourse. You must pay to lend them your money (banking fees). 

sandeep chaudhary's profile image
sandeep chaudhary 
on Google
a month ago
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Frequently asked questions about RBC Royal Bank

How is RBC Royal Bank rated?

RBC Royal Bank has a 2.2 star rating with 158 reviews. 

When is RBC Royal Bank open?

RBC Royal Bank is open now. It will close at 5:00 p.m.  

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