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RBC Royal Bank
- Finance
- Toronto, ON
About this business
Location details
200 Bay St. Main Floor, Toronto, ON, M5J 2J5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | Closed | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not this branch, but the RBC ai system when you call the main line is literally the worst I’ve ever seen in any company. I might cancel my Visa card, but I’m just because of that.
Hands down the worst virtual chat ever. Employees and AI are far too incompetent to help anyone. They have a "message centre" not live chat so thats their excuse for taking over 30 minutes to respond to one single question. Tried to have my issue resolved through virtual chat and told id get response within 1 or two hours. Then tried scheduling a phone call but nothing is available for another week. All I'm wondering is if my refund is being appied. Been looking to switching banks and this has been my final sign I should.
I am writing to share my positive experience working with Yevgen Mykhailishyn during our recent mortgage renewal. Yevgen was incredibly helpful, informative, and responsive throughout the entire process. He even managed to secure a better rate than expected as we approached our signing date. I highly recommend reaching out to him for any mortgage advice. Thanks again! Mike
Whoever chose RBC as banking service, should be regretting. Every time i came to RBC branches, the staff are mostly undertrained, full of lies, even lied to me to my face! I thought headquarter branch would be better, it was the WORST, if you think how come, just try it for yourself. Each time, no matter how simple the request is, they always MESS UP BIG
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.2 star rating with 203 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open tomorrow at 9:30 a.m.
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