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200 Bay St. Main Floor, Toronto, ON, M5J 2J5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | Closed | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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I have been RBC client for 16 years, this is probably the best branch! I have a wire transfer incoming and confused to account last Friday so I came back to talk with clients care rep Daisy, she talked with her manager and solved the problem right away in 2-3 minutes, very efficient!
Do you believe your personal and financial information are safe at RBC and RBC-Direct Investing (RBC-DI)? Consider this nightmare scenario. On June 3rd, 2026, I received a call from a stranger in Ontario. RBC-DI had accidentally given him the access credentials to my entire financial portfolio. He logged in, replaced my passcode with his own, and viewed everything: my name, address, birth date, net worth, and all account balances—including the family accounts I manage. When he tried to alert RBC-DI, the agent brushed him off... read more
Terrible service, one of the worst Canadian banks I've used, and that is saying something. And its not too easy to get a negative review from me.
RBC don't care anyways because the same person are doing the same exact thing instead of improving their services. They just being more rude and unhelpful to clients!
RBC Royal Bank has a 2.2 star rating with 210 reviews.
RBC Royal Bank is closed now. It will open on Monday at 9:30 a.m.
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