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RBC Royal Bank
- Finance
- Williams Lake, BC
About this business
Location details
51 4 Ave N, Williams Lake, BC, V2G 4S1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tried to phone the branch to inquire about banking with RBC, got a virtual assistant on the phone, can’t speak with anyone unless you already have an RBC account.
There are never enough tellers and always a long line up. They take such a long time with each customer.
Terrible customer service
I do not recommend RBC Williams lake BC. They asked me to get my cheque certified by another bank, went to the other bank and they said they can't do that the managers call each other and certify it over the phone, I went back to RBC WL, and let the RBC branch manager know he has to call the other bank and he stated " no, I don't do that, it isn't my job", and pushed me out of the doors as the bank closed. So I called the 1800 number to file a complaint and they told me " we hold your pay cheque and release only $100 because... read more
So, to start, my family has been using this bank for many years. Never had an issue, until now. My mom went inside to ask about a cheque, took a few minutes, and came back. One of the employees were a bit nasty but other than that it was fine, my mom stayed totally calm and civil and nice. Later that day our business get a call about my mom screaming, swearing, etc. If you know my mom you’d know she’s an unbelievably generous and sweet lady and has worked with the public for years, would never do such a thing. We brushed it ... read more
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.3 star rating with 24 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is open now. It will close at 6:00 p.m.
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