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RAYUS Radiology
- Healthcare
- Otsego, MN
About this business
Location details
9040 Quaday Ave NE, Otsego, MN, 55330, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RUDE STAFF. Very disappointed in the service received from RAYUS Radiology in Otsego MN. Started with not hearing from scheduling for 3 days after orders were submitted as ASAP for a CT Scan which the surgeon submitted while I was on the phone with her. I was informed I would be receiving a call for scheduling. Nothing. I had to call in and schedule myself. Appointment was set with a check in time within one week (which was important). I show up at the check in time early. As I am completing additional paperwork, the Tech co... read more
Whilst my experience was excellent checking in and undergoing an MRI scan of my brain and orbits, it took 13 working days and numerous phone calls to finally receive the written results which was clearly written by a Radiologist who either didn't care or was completely incompetent. The one-star rating should be zero stars!
I gave Rayus 2 stars:one for the wonderful West Palm Beach Location and one for Dr Michael Pont for being an actual neuroradiologist whose evaluation of my MRI on my neck was thorough and on target. I took one star away from the Palm Beach Gardens location for overbooking and then me being the patient who was cancelled the night before my appointment. Then this location cancelled another appointment a week later for a CT scan with dye once again the night before the appointment. I took two stars away from Rayus for my MRI ... read more
very bad customer service. front desk girl in Boca Raton, Glades rd called Judee was very rude and mean
Few months late paying a $114.00 bill and was sued. IS that necessary?
Horrible customer service. Managers do not call you back if you have any concerns. Was told based on my insurance I would not be billed any more than $150. Therefore, I agreed to the services. Imagine my surprise when I received a bill for almost $200. After multiple attempts I have yet to receive a call back from the practice manager.
The two times I went to the DCA west boyton I was poorly attended at the door by the reception staff, they were Rude and today on Glades Road I was well attended, but I had two exams, I scheduled both, but they only had one exam in the system, causing me an inconvenience and affected.
The Phone Was Answered In 2 Min ! Spoke To Frank. So Professional, Made My Experience Easy ! Spoke To Supervisor. Extremely On Top Of Her Game! Highly Recommend DCA ! 'A Good Experience' !!
since December 2020 I have been at the Wellington, Florida location a few times. I wanted to say thatn you so much to the staff. EVERYONE is wonderful, and caring. I wanted to recognize a few people. Terrie at check is fantastic. My greeter Victoria is a kind young lady. and I two different fabulous Techs. Carrie and Nikkie you both made my experience as pleasant as a test could be. Thank you for taking such good care of me, especially during a pandemic. Ladies you Rock!
Frequently asked questions about RAYUS Radiology
How is RAYUS Radiology rated?
RAYUS Radiology has a 4.7 star rating with 105 reviews.
When is RAYUS Radiology open?
RAYUS Radiology is open now. It will close at 4:30 p.m.
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