Raymour & Flanigan Furniture and Mattress Store

Cinder's A. 

on Yellow Pages

3 years ago

See Mike G.at S Philly location. Integrity and dependability are two words I use to describe the service that he provides. Delivery had some issues: received a text that they were on their way 45 minutes AFTER delivery but the billing was what was most important to me. It was correct. Mike G stood by his word! Thanks, Mike I am happy with the furniture. It is as expected! 

Charmain M. 

on Yellow Pages

4 years ago

My sales rep Jack was awesome. we've been using his service for last several years. he's knowledgeable, friendly and helpful with his job. today he helped my family within a short time to get what we were looking for. I would love for him to keep his full commission whenever we show up, which is often. Jack is the best salesperson I know. Raymour is lucky to have such a good person on the sales floor. 

Bud H. 

on Yellow Pages

5 years ago

They don't tell you that your furniture is taken out of the packaging in the warehouse the night before delivery. Not only is it exposed to bedbugs, it is exposed to germs during a pandemic. 

Nino M. 

on Yellow Pages

7 years ago

Purchased Leather Sofa Seventeen Months ago leather peeling,called Customer Service like talking to a fence post.Bought there expensive Insurance told peeling not covered.Sale person lied to us told everything would be covered for five years.beware read everything.I believe this Sofa might have been a Knock off. 

Rashad T. 

on Yellow Pages

7 years ago

I actually planned to go into Bob's Furniture originally, But I made a wrong left turn and ended up in Raymour & Flanigan. I meet Roberto who assisted me. His customer service skills were amazing unlike some of the staff at BOB's furniture outlet around the corner (one of the girls was so rude and she had too much make-up on, she looked like she jumped out of a casket) Anyways, I ended buying a pillow top bed from Raymour & Flanigan, not from casket face. 

Lynne O. 

on Yellow Pages

8 years ago

They have pleasantly helped me with a couple of items. One their fault and one mine. Looking forward to future purchases. 

Milo M. 

on Yellow Pages

8 years ago

Horrible customer service. Appears did not follow through with pick up as promised. Unreliable service. 

Diana Z. 

on Yellow Pages

9 years ago

DO NOT purchase from this crooked store. We bought a very expensive tempur Loud Luxe mattress that is supposed to have at least a ten year warranty and after a few years A large indentation developed on one side causing back pain and discomfort during sleep. A person came out to look at it and measure the defect and this store claimed that it was not enough of a defect to replace the mattress. I looked up other complaints and tons of people have the same complaint. The store refused to replace this mattress needless to say l... read more

John R. 

on Yellow Pages

9 years ago

Purchased a sectional and loveseat for two different rooms in house. The store did not have the sectional on display but purchased it and had delivered Tuesday. I called Schenectady ny store Thursday morning and spoke with store manager Steve saying did not like way looked etc and wanted possible return for better set. The 2 pieces cost me 3K. I was told no return policy as once it is delivered I own it. I did find it in very (small print) on the book after delivery guys left. I had planned go there this weekend purchase adj... read more