Ray-Ban

MAHAK BASSI 

on Google

2 days ago

My experience at the Ray-Ban store was disappointing. Derek assisted with my prescription glasses order, but the shipment was sent to my old address. When we followed up, Claire mentioned it was delivered “by mistake,” which is concerning as shipping details should be verified carefully, and FedEx would only deliver to the address provided by the store. After multiple follow-ups, the store manager confirmed they will remake the order and ship it to my correct address. While I appreciate the resolution, the situation was inco... read more

Dellow 

on Google

2 weeks ago

They gave me a photo copied cheque instead of issuing me a real cheque, is there any way I can talk to the higher ups 

Abdulaziz Ozden 

on Google

a month ago

I rarely leave negative reviews, but after almost a year of dealing with this store, I feel other customers deserve to know what they may experience. I purchased my Ray-Ban Meta AI Glasses with prescription lenses from this location. Before placing my order, I specifically asked whether I would receive the original clear lenses together with my prescription lenses. I was clearly told that I would, and that assurance was one of the reasons I proceeded with the purchase. When my glasses arrived, they came with the prescription... read more

mohammadAli sadeghzadeh 

on Google

a month ago

I purchased the Ray-Ban Meta glasses after a salesperson told me there was a "promotion": add prescription lenses and get the glasses for $519 instead of $609, plus $200 for the lenses — $810 total. What they never told me: $519 is the regular price of the frame WITHOUT the original polarized lenses. There was no promotion. That's just what the glasses cost when you strip out the lenses that come with them. Had I known this upfront, I would have made a completely different decision — maybe keeping the original lenses and not... read more