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Automotive Repair ASE Certified Master Mechanic In business since 1999
111 Main St, Red Oak, TX, 75154, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:30 p.m. | |
Tue | 7:30 a.m. to 5:30 p.m. | |
Wed | 7:30 a.m. to 5:30 p.m. | |
Thu | 7:30 a.m. to 5:30 p.m. | |
Fri | 7:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Took in a 09 equinox to have a brake module programmed .Got there to pick it up said the mechanic working on the vehicle was gone in it to drive it around the block would be right back .30 mins later he showed up with the car overheated gauge all the way in the red .said there was nothing he could of did programming it to make it run hot .I ask him I understand stuff happens maybe just a coincidence that something happened to run hot and I then ask know mechanic knowing it was running hot why did he continue driving it and n... read more
Business response:
THE F/U IS A LIE. AFTER THE PROGRAMMING OF THE ***** INSTALLED ABS CONTROLLER THE **** TEST DROVE THE *** AROUND A 3 MILE BLOCK AND DID NOT MAKE IT ALL THE WAY AROUND BEFORE HE NOTICED IT WAS GETTING HOT, HE PULLED OVER AT THE *** STATION TO LET IT COOL BEFORE RETURNING TO THE **** WHERE THIS CUSTOMER WAS WAITING. THE CUSTOMER WAS ADVISED THE *** WAS OVERHEATING, HIS STATMENT WAS (IT WASNT DOING THAT BEFORE) THIS VEHICLE WAS NOT IN HERE FOR AN OVERHEATING CONDITION, ANOTHER CASE WHERE I SHOULD NOT HAVE TRIED TO HELP OUT A DI... read more
We brought our other car to Rawson in to get fixed because we had brought it to them prior for the same issue that was occurring again. The last time they said it was just a leak that was on a sensor causing the car to think it was overheating. They sealed the leak. A couple months later same thing happens. We take the car back and this time the gentleman (Keith) states it had no power steering or coolant. That the steering wheel wouldn't move. Which was odd to me because it worked just fine when we brought the car in. So I ... read more
Business response:
On 10/4/2021 The *****'s Ford Fusion was towed in to our business for an overheating issue. We located a leak at the hose clamp by the thermostat which had been repaired elsewhere, we tightened the clamp and added coolant, cleared codes and no other issues were noted. On 05/2/2022 The *****'s Ford Fusion was towed in again for an overheating issue. Customer was advised that we were very short handed and it would take a while. Original scan showed multiple codes, P0217, P0219, P1299 AND P193E, Picture available. No other sys... read more
My folks and I have been going to Rawson Automotive for years. Keith and Ann, the owners, prove time and time again why they should be the obvious answer for any car needs. To me, finding a new mechanic is one of the most stressful situations. How much is this going to cost? What bits on my vehicle are they going to say need to be replaced that really don’t need to be replaced? What problem that already exists is only going to be made worse when they’re done with it? How many times are they going to say “That noise you hear ... read more
Ann and Keith are the best. We have been using them for years.
Rawson Automotive is the best. they get you in as quick as they can, they are honest, helpful and courteous. Keith the mechanic is knowledgeable and knows what he's doing. this is the only place I take my vehicles.
They do good work at a fair price and you can depend on them. I recommend them for any auto work. I've been m there four times and have not been disappointed.
Rawson Automotive has a 4.3 star rating with 76 reviews.
Rawson Automotive is closed now. It will open on Monday at 7:30 a.m.
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