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Rapid Response Basement Solutions

4.6

About this business

Rapid Response Basement Solutions fixes foundations and wet, moist, and humid basements and crawlspaces in Albany, Schenectady, Troy and the Capital District NY. Rapid Response Basement Solutions is the leading basement waterproofing company, serving the Capital District, Albany, Delmar, and Saratoga NY. Our systems are designed to accommodate any home, regardless of age, style or size. If your basement has ever leaked or flooded, then you should consider a quality basement waterproofing system to prevent water problems from... read more

Location details

3 Latham Ave, Latham, NY, 12110, United States

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4.649 reviews
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Kate Crow's profile image
Kate Crow 
on Google
a week ago

I bought a house where Rapid Response Basement Solutions had completed the work less than a month before. I have a radon issue and 3 specialists came to give me quotes and each one commented on what a terrible job RRBS had done and said their work needed to be repaired prior to dealing with the radon. The vapor barrier is not attached to the wall in many places. I have called repeatedly to have them come fix the situation and Rick has ghosted me. I would stay away from any company that doesn't guarantee their work for at lea... read more

john croce's profile image
john croce 
on Google
a month ago

These guys are great. My basement was flooding and they had someone on site that day. He came up with an action plan on the spot and the next morning a team of guys was at my house installing a sump pump. Everyone was professional and courteous. The team was meticulous about keeping my floors clean and picking up after themselves. The price that was quoted was more than reasonable and I couldn't be happier with the work that was done. Even after the work was completed, the guys have checked in with me to see if my basement i... read more

Gia Lemerise's profile image
Gia Lemerise 
on Google
4 months ago

A long overdue review, but I want to share what a great experience we had. In January 2024 we had a flood situation with our french drain. After a frantic call to Rick on a Friday evening, he came right away to check it out. He knew exactly what needed to be done to correct the issue. They fixed the problem, and for a fraction of what larger companies quoted. 

Xin Li's profile image
Xin Li 
on Google
7 months ago

We used Rapid Response to replace the sump pump in our basement this summer. Rick's team was professional and efficient. They finished the project in two days (originally planned for three days). After the installation, we noticed that the water pumped from the discharage line was damaging our lawn. We informed Rick and he rapidly sent his crew to extend the discharge line by another 10 feet so the emitter can reach our garden area. 

Michelle LaFountain's profile image
Michelle LaFountain 
on Google
8 months ago

Don't even want to give 1 star. Not sure what the issue was but there was ZERO communication after he came to look at my mothers basement so these great communication comments are shocking. My son called was there when the basement was looked at he was told 24 hours for an estimate then nothing. He waited a few days called back left a message no response. I called 2 days ago gave my number and my sons number no call no estimate. The appointment was on 7/22 so we have given enough time. If you don't want a job say it when you... read more

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Frequently asked questions about Rapid Response Basement Solutions

How is Rapid Response Basement Solutions rated?

Rapid Response Basement Solutions has a 4.6 star rating with 49 reviews. 

When is Rapid Response Basement Solutions open?

Rapid Response Basement Solutions is open now. It is open 24/7. 

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