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Randy Wise Ford Inc.

4.6

About this business

Randy Wise Automotive Team has been dedicated to serving mid-Michigan since 1989. We pride ourselves in community outreach, being the #1 donating dealer to the United Way in the State of Michigan. Our goal is to provide you with 100% customer satisfaction in a friendly-family environment, where at Randy Wise, you are family. When you make the Wise choice with us, you become a customer for life and we will always do our best to provide you with nothing less than appreciation for your business. 

Location details

968 S Ortonville Rd, Ortonville, MI, 48462, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.61,196 reviews
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Gabrielle A's profile image
Gabrielle A 
a year ago

I bought my first car from a dealership less than a year ago, new used. In less than a year I need a $2500 repair on a car the dealership sold me in perfect condition. I had to go to another dealership to have the repair done because Randy wise couldnt help. *** Buick dealership I took my car to for repair explained that the part that went out shouldve lasted me another 35k miles. *** Buick dealership let me know that the part needing to be replaced was under warranty and that theyd see what they could do about the bill. Ran... read more

Ellena I's profile image
Ellena I 
a year ago

They have had my car for 2 months, it took forever to get parts, good luck hearing back from them, I finally just say give it back to me so I can take somewhere else, ok Friday, call Friday not done. Monday. I go to pick it up and, THEY HAVE NOT TOUCHED MY CAR!!! AND NOW I NEED A NEW ALTERNATOR!!! They had assured me it was all done except for the last part that needed to be added. And yet nothing was done, nothing, and now it will cost 800 more for an alternator. And there was nothing wrong with my altanator before i took i... read more

Peggy Bell's profile image
Peggy Bell 
4 years ago

I took my 2016 Ford Flex in for an oil change & tire rotation. It has less than 40,00 miles on it. They told me I needed rear pads & rotors, & a left rear knuckle bushing. Total charge would be $890.00. Because I was not born yesterday I took my Flex to an independent garage & simply said I think it needs brakes. Answer was NO front & rear are good for another 40,000 miles. I will NEVER give any Wise Ford a dam dime again. Knuckle bushing was tight also. This will be my last Ford I ever buy. I love the Flex but not the custo... read more

Mitch G.'s profile image
Mitch G. 
4 years ago

My wife and I bought a 2014 ford explore with about 110,000 miles on it from the Ortonville location. less than 24 hrs later (when we were on our way up north) the serpentine belt broke and sliced the a.c. line. We contacted the sales man and they fixed it for us at no charge. Then about 5 months later both turbos went out and the engine started to run very rough so we took it to the closest dealership ( LaFontaine in Birch Run) and found out the engine would need replaced as well as both turbos, a catalytic converter, both ... read more

Frequently asked questions about Randy Wise Ford Inc.

How is Randy Wise Ford Inc. rated?

Randy Wise Ford Inc. has a 4.6 star rating with 1,196 reviews. 

When is Randy Wise Ford Inc. open?

Randy Wise Ford Inc. is open now. It will close at 6:00 p.m.  

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