Ramsay Healthcare

Phil 

on Google

2 years ago

I initially faced some challenges with my experience here. The Total Care promise didn't cover diagnostic tests, which they insisted I get partway through my treatment. This led to a delay in the second half of my surgery, as they held the rest of my treatment until I paid for additional scans out of pocket. The hospital claimed the £4,000 I spent would cover a Total Care plan, but it didn't quite live up to my expectations. Moreover, my emails were overlooked for a while, but when I contacted the head office, they finally a... read more

Phil 

on Google

2 years ago

Extremely unhappy. Total Care promise does not cover diagnostics tests they are forcing me to get part way through my treatment. The second half of my surgery was due to go ahead over 2 months ago but they have effectively held the rest of my treatment ransom until I pay for more scans out of my own pocket. The hospital promised me the £4,000 i spent would be a total care plan however this is certainly not the case. Please avoid this hospital at all costs. p.s this wasn’t the only issue, my emails have been ignored for weeks... read more