This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Ramsay Clinic Thirroul
- Healthcare
- Thirroul, NSW
About this business
Location details
72 Phillip St, Thirroul, NSW, 2515, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a deeply distressing experience at this facility. Instead of receiving the care and support I needed, I felt retraumatised during my time there. Despite expressing my concerns, I was discharged without any clear communication or follow-up. I did not receive any discharge paperwork or my blood test results, even after multiple requests. This lack of transparency and compassion was incredibly disappointing. I truly hope the management takes these concerns seriously and makes improvements for future patients.
This clinic was great for my first stay being so trauma focused. Now after my second stay, not so much. It's becoming more of a detox clinic with little support surrounding trauma which is what it was intended for.
I just want to preface this by saying that the sole purpose of my admission to RCT was to withdraw from medications as I was DOING WELL and my mental health was good. Thus I did not go there in crisis, or with poor mental health. Also, on paper, RCT has a 5 stage program (incorporating both inpatient and outpatient), with the final 2 stages being where you processed your individual trauma, and continue to work on your trauma post processing. To my knowledge, these final 2 stages to date, have never run. It has taken me many ... read more
I’d like to add onto my review after reading some of the others. This clinic is not for patients who are in states of distress. It’s for non-acute patients. It’s also not somewhere where you will receive 1 on 1 psychological care. Therefore please expect that you will not be able to do in-depth therapy work for your own trauma as you will be in a group therapy scenario and could trigger other patients by openly talking about your own traumas. You will learn skills and practices to help you in your life. If you require psycho... read more
It has taken me many months to be able to write this review. My admission here left me retraumatised and I am still dealing with the aftermath. I could write an essay about my experiences but will try to keep it concise. Admissions team were inept and just getting admitted was a debacle that left me emotionally drained. The majority of the nursing staff were not mental health trained, let alone trauma informed in their practice. There were hardly any permanent nursing staff, which led to many shifts being run by casual and a... read more
Frequently asked questions about Ramsay Clinic Thirroul
How is Ramsay Clinic Thirroul rated?
Ramsay Clinic Thirroul has a 2.9 star rating with 40 reviews.
When is Ramsay Clinic Thirroul open?
Ramsay Clinic Thirroul is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com