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RALPH D'SILVA GMSV
- Automotive
- Preston, VIC
About this business
Location details
496 High St, Preston, VIC, 3072, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Horrible Service. Service centre does not pick up the phone or communicate whatsoever. Only improvement in the last 2 years is an automated AI receptionist that takes a message, but no call back is ever received. I took my car for a major service, following picking up the car, I noticed the smell of exhaust fumes periodically entering the cabin over the next 2-3 weeks. The car was returned to Mitsubishi, at which point I was advised they would complete diagnostics. I was shortly then informed they installed faulty seals whic... read more
This morning I went to Ralph D'Silva Nissan Preston to have my Nissan checked, and I received wonderful service from Mani, a senior technician. He took the time to go on a short drive with me to assess how the car was behaving and explained everything clearly in layman’s terms. I found Mani to be highly professional, knowledgeable, and genuinely helpful. Full marks to Ralph D'Silva Nissan Preston for their excellent customer service.
Yuck... What a diabolical waste of time and space.. I would have been better off buying a second-hand car from some bloke in a pub car park. A simple warranty job to fix a reversing camera turned into a epic battle of gross incompetence and fantastic delays.
Had a good experience here, mostly thanks to Daniel.
Please have a person answer the phone and take messages - speaking to a robot is icy cold.
Frequently asked questions about RALPH D'SILVA GMSV
How is RALPH D'SILVA GMSV rated?
RALPH D'SILVA GMSV has a 3.3 star rating with 247 reviews.
When is RALPH D'SILVA GMSV open?
RALPH D'SILVA GMSV is closed now. It will open at 10:00 a.m.
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