This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
RALCO Electric & Generator
- Electricians
- Westport, MA
About this business
Specialties: RALCO Electric, Inc. is a full-service electrical company with the experience and inventory to meet all electric needs. RALCO has built a solid reputation as a leader in electrical service since 1986. Through the years, we have expanded our experience to also include generator sales and service. We offer 24 hour on call emergency service for all of your electric and generator needs. Established in 1986. RALCO is locally owned and operated In Westport, MA since 1986. We service and are fully licensed and insured ... read more
Location details
101 State Rd, 101 State Rd, Westport, MA, 02790, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Extremely disappointed. TLDR: If you end up calling Ralco make sure you are home when techs arrive and keep them "company". Make sure any price quotes, ANY, are written and guaranteed before work is started. My experience with Ralco started when I signed up for a 1 year maintenance plan after my generator stopped work suddenly. I was not at home upon their first visit and when I arrived on site was told my battery had been "cut out" of my generator and I needed to pay for a new one. Ok, sure. I told the tech that is had been... read more
If your thinking about purchasing a standby generator for your home you should take the time to get a estimate from Ralco. I had a automatic standby generator installed, I chose to go with a ******* 17 kw generator with a 200amp automatic transfer switch. This set up runs my entire home. From the beginning to the end I was extremely impressed with all of the people I worked with at ralco. My install was done so cleanly even my local electrical inspector was raving about it. I give Ralco a 5 star rating. Don’t hesitate choosi... read more
I would like to say the Ralco's Owner Rene L*********, did keep in contact with us & they compensated us for our time & frustration. He assured us that he is changing policies so that nothing like this ever happens again & hopefully problems get addressed and sent to the proper person in a quicker manner. Part of the problem was that he was unaware of the situation we were having to deal with. He was more than fair in the end and did what a reputable business owner would do...try and make things right. We appreciate his tena... read more
Business response:
Hello ***, I am happy to read we did resolve your concerns as I promised I would. Had I emailed you using the correct email address we would have resolved your concerns even faster. Thank you for attempting to amend the review and for referring people to us. Your business is greatly appreciated and your referral is the highest honor you can give us! Thank you.
We had our ******* 11kw generator installed by Ralco, because they were close to our home & have been in business for 30 years. Sale's manager came out to go over options for generator. We were very happy with him. We had gotten 4 quotes & quote they gave us was more than fair. He told us where generator was going to be located. They installed the ******* 16" from the house, under a window, not where it was originally going to be. ******* specs clearly state it has to be 5 ft from window. City electrical inspector came out &... read more
Frequently asked questions about RALCO Electric & Generator
How is RALCO Electric & Generator rated?
RALCO Electric & Generator has a 4.7 star rating with 55 reviews.
When is RALCO Electric & Generator open?
RALCO Electric & Generator is closed now. It will open on Monday at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com