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Raines Restoration
- Contractors
- Lusby, MD
About this business
Location details
300 Clubhouse Dr, Lusby, MD, 20657, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Raines restoration was responsive and knowledgeable when we reached out to have our basement remediated for mold. They gave us additional advice for other services like hardscaping and HVAC remediation that also helped us navigate this situation. When we noticed another spot that needed attention, they came back out without delay to address the issue.
Company did not properly treat mold in basement. They suggested to remediate two rooms instead of the whole affected basement because they didn't want to do the extra work so they picked the worst two. They also tried to talk us out of wiping down everything in the room which I didn't realize they took out of the contract. That was my fault. Then I realized they didn't sand the studs like they said they would. So basically only a fraction of the mold was cleaned out. When I emailed about it they ignored me since I already pa... read more
Raines Restoration saved us! We had a big leak above our kitchen and called, and Stephanie explained everything to us and put us on the schedule. Jacob and Lewis came out and did a thorough inspection of the damage, and came out and removed the ceiling and all the moisture, and left our space better than it was before. Trey, you have a great company and team. Keep it up! Sincere thanks!
Very professional! Jacob did a great job identifying issues and mapping out the scope of work. He and Lew did a great job removing mold-affected drywall. They had drop cloths on their path through the house, so they left no footprints. Office manager Stephanie was always professional and helpful, and provided cost estimates and invoices quickly. I would gladly recommend this company to anyone with mold or water damage.
My wife and I want to thank you for the professional work you did with our mold problem in our house. Your professionalism, customer service, integrity, and overall bearing really stood out among the other potential contractors. The team that came to do the removal was very courteous, skillful and diligent and they made sure they cleaned everything up behind them. Overall superb work!
Frequently asked questions about Raines Restoration
How is Raines Restoration rated?
Raines Restoration has a 4.8 star rating with 97 reviews.
When is Raines Restoration open?
Raines Restoration is open now. It will close at 6:00 p.m.
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