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Rago Fabrication
- Automotive
- Kerrville, TX
About this business
Rago Fabrication is a veteran family owned off-road product manufacturer. We design and fabricate quality off-road products right here in the USA.
Location details
401 Mill Run, Kerrville, TX, 78028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Garbage quality control and design. This is the 2nd Rago product I’ve bought and the 2nd one I’ve been terribly disappointed in. You can even see in the installation video how crooked the rear support is after tightening down. Rago said ‘good enough let’s ship it’ apparently. I’d rather buy parts out of China than this garbage…
If I could give 0 start I would, I’m having the worst experience with them , 0 customer service No one cares what your problem is I’ve been calling them for few days to get my correct order that they send me the wrong one charged me extra and apparently who put my order together was one of the managers , Now it’s been days waiting and still no news of my order , no refund, and now they just hanging up and management are always in meetings and not bothered to call back , so disappointing
So I lost a part and i reached out. 100% willing to pay for the replacement of the part. They tried to ask for the last name and first name and the person ordered. It was a relative that is no longer living. They could not locate the order. So I asked again, not looking for something free asking for the replacement part and if I could just order it, they told me no that I would have to order the whole item all over again and that item goes for like 300+ dollars when I don’t need everything
Bad install directions ,my understanding was this attached straight to the roof rails, it does when you dissemble the roof rails ….
Bad install directions ,my understanding was this attached straight to the roof rails, it does when you dissemble the roof rails ….
Frequently asked questions about Rago Fabrication
How is Rago Fabrication rated?
Rago Fabrication has a 4.6 star rating with 100 reviews.
When is Rago Fabrication open?
Rago Fabrication is closed now. It will open on Monday at 8:00 a.m.
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