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Rafael's Pool Store

4.0

About this business

Swimming pool supply store offering a range of products for swimming pools, including chemicals, equipment & accessories. 

Location details

1280 Forest Ave, Staten Island, NY, 10302, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.032 reviews
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Judy O'Donnell's profile image
Judy O'Donnell 
on Google
a month ago

No comparison on Staten Island .!! outstanding service , prompt response when an issue arises . Such gentlemen from top to bottom of this company. Could not be kinder and more helpful 

Mary J Holovinsky's profile image
Mary J Holovinsky 
on Google
a month ago

Juan from Rafael’s Pool Service came within a few hours of my call. Vanessa and Marjorie in the office are phenomenal. Juan worked so hard in the heat, fixing my filter and adding chemicals, and vacuuming my poolMy pool was sparkling and you can’t beat the reasonable price. Will be using them from now on 

Noah G (Noah)'s profile image
Noah G (Noah) 
on Google
2 months ago

Rafael’s Pool Service was amazing. The team was professional, on time, and really knew what they were doing. My pool looks brand new and the water has never been clearer. Highly recommend! 

PSthefirst1's profile image
PSthefirst1 
on Google
2 months ago

Very disappointed and dissatisfied with the service I received. No warranty. Will not return to help you even after you paid him. I do not recommend calling him. 

AJ DePeyrac's profile image
AJ DePeyrac 
on Google
2 months ago

Terrible, irresponsible business practices. Hired Rafael to change my pool liner and then closed the pool for the season. Upon re-opening the pool this June, we discovered all of the water was lost - the pool was fully empty - due to improper sealing by Rafael. The entire seal / tape had come off entirely - was flapping around upon re-opening. I called Rafael who promised to fixed it “next week, on Wednesday”. We called him on Thursday after he didn’t show up as promised - this time he said “it wasn’t his fault, and he wasn’... read more

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Frequently asked questions about Rafael's Pool Store

How is Rafael's Pool Store rated?

Rafael's Pool Store has a 4 star rating with 32 reviews. 

When is Rafael's Pool Store open?

Rafael's Pool Store is closed now. It will open tomorrow at 10:00 a.m. 

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