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Rael Automatic Sprinkler Co, INC.
- Fire Protection Services
- New Hyde Park, NY
About this business
Location details
1750 Plaza Avenue, New Hyde Park, NY, 11040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I manage a 70-story building in Manhattan and we’ve been working with Rael Fire & Sprinkler for over five years. They’ve been great to work with and are truly a one-stop shop for everything fire-related—pumps, motors, sprinklers, panels, extinguishers—you name it, they handle it. Their team is reliable, responsive, and easy to deal with. Anytime we need something, they show up and get it done right. It’s hard today to find a company that covers everything this well and stays this consistent. Highly recommend them as your ful... read more
spoke to Barbara on the phone and she was VERY RUDE!!!! I was trying to state my concerns with our account and she cut me off and blind transferred me to someone else who didn’t pick up the phone!! VERY UNPROFESSIONAL!!!
WORST COMPANY to work with. They are unresponsive and evasive, we had some violations that they said they would correct for us and attend the hearings for, but few weeks after I receive notice that the violations defaulted. They did not attend the hearings for us and after the day they corrected the violations on our property that was due to THEIR NEGLIGENCE, we had no follow up from them whatsoever. Their technicians were not helpful and did not want to show us the areas that needed painting and they said they would help pr... read more
Extremely unprofessional. Jose from RAEL Fire came to my building to put up a lock box that belonged to another property. When I asked why he was attaching it to our gate, he became hostile, told me I had a bad attitude, and even accused me of stereotyping him. As a woman of color, that accusation was offensive and completely unfounded. The issue was simple: our gate is not the place for another building’s lock box. Instead of handling the mistake professionally, Jose turned it into an unnecessary confrontation. This kind of... read more
Unprofessional
Frequently asked questions about Rael Automatic Sprinkler Co, INC.
How is Rael Automatic Sprinkler Co, INC. rated?
Rael Automatic Sprinkler Co, INC. has a 3.3 star rating with 34 reviews.
When is Rael Automatic Sprinkler Co, INC. open?
Rael Automatic Sprinkler Co, INC. is closed now. It will open on Monday at 8:30 a.m.
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