Radley Acura - Service Department

Melanie Patalano 

on Google

2 months ago

I was extremely grateful to have assistance from a technician like Chris. I called into the dealership prior to coming in, and Chris was patient and knowledgeable talking me through suggestions that I generally felt were in my best interest. Upon arriving to the dealership, Chris continued to guide me through the best options to identify issues with my vehicle. He was transparent on timelines and potential conclusions. Not only did Chris assist me with finding the best solution for my issue, he ran additional tests on my veh... read more

Jacqueline Jones 

on Google

2 months ago

The service department was clean. The technician who helped me was professional, efficient, and knowledgeable. He helped me understand what was going on with my vehicle, took it in quickly, and gave me updates. I had service and a repair while I was waiting. There have been no issues with that service . My only trouble was finding the place. A Google maps review might be helpful to avoid customer frustrations. 

C R 

on Google

2 months ago

Lately its been a hit a or miss with the service department. Took my vehicle for a repair and their customer service lacks any transparency on a given timeframe for maintenance to be completed. Recently placed on hold to be transfered for 5 min and never spoke to anyone. This department operates more like a used car dealership that places more priority on profits over their clients. I wont be doing business here any longer.