Radiology Queensland Group - Sunnybank

Karla Narita 

on Google

5 months ago

I have just encountered a extremely disrespectful call with a team member there called Lindsay. I understand that I may have called the wrong line and that you guys may be busy and don’t have time to refer me to the correct area, but unfortunately this treatment is extremely disrespectful. I was just wanting some help to get prices to get my MRI done. Lindsay (apologies if this team member’s name is spelt wrong) proceeded to not be helpful at all, she kept telling me to call this other place which quite frankly; couldn’t hea... read more

Fiona 

on Google

7 months ago

Do not recommend! I did an X-ray & ultrasound. They told me the report will be ready in 2-3 days. It’s been over a week and it’s still not ready. I called them multiple times to follow up on it and they said it’s already put on urgent (this was a couple of days ago). I’m seeing the specialist today and ask if the specialist would have access to the images at least or if they can send it over. They said they’re not authorized to do so. Not helpful at all. 

Rashmi chaudhari 

on Google

8 months ago

I’m very disappointed on my appointment day for growth scan. The sonographer performed the scan very quickly, seemed he was in rush and not showing pictures properly. He took hardly 5 minutes for the whole scan. He didn’t even scan all the baby’s organs and randomly took pictures. I had good experience with my previous scan at the same place, which was done by different sonographer. But this time I am not happy at all. I waited 2.5 months to see my baby and was very excited for the scan. But my day was ruined. I wasn’t able ... read more

Zhifang Hu 

on Google

11 months ago

Arrived 15 mins ahead of the appointment, despite the fact that I had forgotten to bring the referral letter. Upon realizing this, I promptly asked if I could return home, which is only five minutes away, to fetch the letter. However, I was informed by the receptionist that this would not be possible, as even a one-minute delay past my appointment time would result in my appointment being canceled. Furthermore, I was told that completing the scan and then bringing the referral letter afterwards would not be accepted either,... read more

SHAO YING 

on Google

8 months ago

I had an appointment today at 2:00 pm, and I followed their instructions to arrive 30 minutes early. After waiting, when I started to filling the form, the receptionist informed me that I couldn’t get my X-ray done because their machine was broken. This was extremely frustrating as they didn’t notify me beforehand, despite me booking this appointment a week in advance. It felt like they waited until the last minute to let me know, wasting my time. The reception was chaotic, and the staff were busy and rude. Very disappointed... read more