Radiology Queensland Group - Chapel Hill

Kate A 

on Google

4 months ago

I am actually in awe of how horrible the receptionists are at this clinic. As soon as I walked in, the lady who was behind the desk was rude as can be. No common courtesy whatsoever. I was asked to have a full bladder upon arrival, at which time I then waited 1 hour before I was seen. After my appointment, the second cross-eyed receptionist was even more rude! I gave her my doctors provider number in which she fumbled to pronounce the name and insisted it was the wrong doctor. She snapped at me for no reason and it turned ou... read more

lin lin 

on Google

4 months ago

The front desk reception was extremely poor. I came twice. The first time, she impatiently told me to come back at 11 on Monday without even recording my name. When I arrived on time, she told me there were no seats available without offering an apology or explanation. Her attitude was extremely bad and showed no kindness at all. You are so shameful. Discriminating against Asian customers. 

Christom Thomas 

on Google

5 months ago

Although bulk billed you get service like you haven't paid for it. Both sonographers my wife had were pretty blunt and indirectly rude, wasn't very reassuring when we came in for her early pregnancy ultrasounds. The second one also didn't listen to baby's heartbeat but just measured it and didn't include many photos. Wouldn't come back here even if it's free again. 

Joe Khoo 

on Google

4 months ago

21.10.2025 I read the mixed reviews which were concerning. However, my concerns were dispelled by the warm welcome and helpful service at the Reception. And I commend the Radiographer for her professionalism, patiently explaining the procedure to me and putting me at ease. Thank you to the team. Highly recommended! 💯 

John Duggan 

on Google

2 weeks ago

Hopeless. After taking my son out of school and arriving 10 minutes early after having arranged for a specific scan the previous day. 20 minutes after my booked scan time I am told that they do not offer the scan I had specifically booked the day before. Rage.