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440 N Pearl St, Albany, NY, 12204, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Do not buy. You can’t find replacement parts and nobody from radiant will respond.
if anyone’s thinking about buying a RADIANT POOL, DONT !! I have had my pool for under nine years and supposedly it comes with a lifetime guarantee I have been trying for nine weeks to get in contact with RADIANT POOL to ask him what my next step is in the Warranty process because I have damage on the outside of the pool that needs to be fixed before I open it for this season I have left countless Voicemails with all my information that they request It has been Over nine weeks and yet no one has emailed me back or contacted ... read more
Installer who was send from pool company screwed up a bunch of things and radiant wants nothing to do with helping. Told me to deal with installer. Installer said lifetime warranty, but refuses to honor it.
This is directly from a dealer not a customer. Steer clear of this company. They do not back their product (which would be a great product), have terrible customer service. We formed this business relationship that they were willing to sabotage because they refused to give our customer a refund for the pool they sent that was damaged, resent the damaged parts of the pool that were damaged again. Took over 8 weeks and customer went another route for their pool due to shakiness of Radiants customer service. Do NOT install thei... read more
Radiant Pools has a 2.9 star rating with 24 reviews.
Radiant Pools is open now. It will close at 5:00 p.m.
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