Ra Salon Spa

Nura M. 

on BBB

7 years ago

I went in for the first time and received the best massage i've had since my honeymoon in Hawaii. The therapist made me feel comfortable right away, and addressed all my body aches while fully relaxing me. It's been a few weeks and I'm still feeling the effects of my massage! Great product and friendly staff. 

christy r. 

on Citysearch

12 years ago

I recently got my hair cut and colored by Sonya, I can easily say that my hair has never looked or felt this amazing. Not only was she thorough but, she listened to exactly what I had to say. Overall I had a great time being in this salon, I felt welcomed and comfortable. I will be coming in as often as possible! 

JR 4. 

on Citysearch

13 years ago

I LOVE RA – Amazing service! I came in because someone convinced me that doing my hair myself would turn out great. Well needless to say my blonde hair (that I was just trying to lighten a little) turned out RED! I am NOT a good red head. So a friend told me to call her stylist (Yasmeen) and make an appointment to have it fixed. From the moment I walked in the service was great, I waited for nothing and even as I exited the coat room my coffee was already waiting for me. Ah and even the sinks are amazing, no more having to s... read more

Starr N. 

on Citysearch

13 years ago

Poor customer service – I have been to this salon several times, for cut and color. My experience has varied-- I've been patient, because I've liked the stylist (Yasmeen), and was eager to stay with a place for a while. Following two recent experiences, however, I won't be going back. First, I called to cancel during a snowstorm. The salon was closed anyway but a receptionist answered remotely and re-scheduled for 9 am on Sunday. I arrived then-- no one was there. I waited until 9:15-- still dark and empty. When I called lat... read more

Becky W. 

on Citysearch

13 years ago

Cares about Customers – I posted a review here about my not-so-great experience and a girlfriend's awful experience with Ra. Since my experience, the store has undergone a change in management. It's obvious that they care deeply about their customers, because I recieved a call right away from the salon manager. She asked me about my experience and my girlfriend's, and she talked with me about how they could make it up to both of us. I was really touched that they would go so far (many businesses would have just written us of... read more

myhairwasfried 

on Yellow Pages

13 years ago

In October, I went for hair and facial treatments, I had a good experience. Second time I went in December was not so good. Stylist was 1/2 hour late for our appointment and unprepaired to do the service we had discussed. Second facial treatment was also awkward, as the esthetician was sloppy with her work and charged me more than I was expecting. Also, the girl who sold me Aveda products did not know what she was doing and sold me hair gel instead of shaving gel. Hit or miss interaction and service is not what I am looking ... read more

gusty99@live.com g. 

on Citysearch

13 years ago

Clueless in customer service – The second time I went to see Yasmine as she was finishing her previous appt. The girl at the front desk said she was finishing up. After 35 minutes of waiting I had enough. She said sorry and it should only be a few more minutes. THATS IT! No offer to reschedule proactively, no offer of a free haircut or discount, just sorry and that her previous client had enought hair for 3 people and she didn't see me come in... Yasmine called me after I walked out and she said the same thing; "sorry." Noth... read more

Melia S. 

on Citysearch

13 years ago

Horrible – I frankly don't understand why this place would receive good reviews. I had an appt for a facial at 9:00 AM, and showed up about 15 minutes early (as most people do for that type of service to relax beforehand). The salon was closed until 9:05 when they finally opened up their doors. I went to check-in at the front and the receptionist game me a blank look...no greeting, no apology. The service itself was very average and the atmosphere was a bit dingy. Save your $ and go elsewhere!!! 

chrissy b. 

on Citysearch

13 years ago

Redmonds Best – I was impressed by how professional yet friendly the entire staff is. my stylist, natalie, was very attentive to my requests and gave me exactly the haircut I described. The atmosphere was very pleasant, and the smell was wonderful! I will be returning for any of my hair services I need in the future.