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2600 IL-120, McHenry, IL, 60051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:30 p.m. | |
Tue | 7:00 a.m. to 5:30 p.m. | |
Wed | 7:00 a.m. to 5:30 p.m. | |
Thu | 7:00 a.m. to 5:30 p.m. | |
Fri | 7:00 a.m. to 5:30 p.m. | |
Sat | 7:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Terrible service by the parts department. Specifically “Mike”. Was supposedly working on getting me a quote for a new roof mounted A/C unit. Went 2 plus weeks “trying to get information from manufacturer” as he stated. Got tired of calling them to ask about the inquiry. Contacted the manufacturer myself and was able to get a quote and have the thing ordered in a day.
Customer service is not the best, the only person that greeter me was the front desk lady which is very nice. All the guys were talking among each other or on the phone. Didn't even say hi and I had my hands full, no one even asked if I needed help for the heavy parts that I bought from them, I had to take them by myself and they weren't even busy.
Very good, some would say fantastic.
R.A. Adams Enterprises, Inc. NOW OPERATING AS KNAPHEIDE EQUIPMENT CO has a 4.3 star rating with 338 reviews.
R.A. Adams Enterprises, Inc. NOW OPERATING AS KNAPHEIDE EQUIPMENT CO is closed now. It will open on Monday at 7:00 a.m.
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