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R K Subaru
- Other
- Virginia Beach, VA
About this business
RK Chevrolet Buick Subaru is an automotive dealership of new and pre-owned convertibles, coupes, minivans, sedans, trucks, vans and wagons and sport utility vehicles. Its inventory of new vehicles includes a variety of models of the Toyota, Chevrolet, Scion, Subaru and Buick makes. The dealership has a body shop that undertakes oil change, wheel alignment, fuel induction, chassis lubrication and body inspection services. Its service department offers scheduled repair and maintenance for various models and makes. It has a ful... read more
Location details
2661 Virginia Beach Blvd, Virginia Beach, VA, 23452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Called about looking at a new truck that they had on the lot. Website said the truck was ***and discounted to ***. Called and asked for the walk out price and they told me that the car was marked for ***and the walk out price for it would be ***. Asked why they were not using the price on the website and was told that the website was wrong on purpose to gain attraction for the truck. I understand that taxes and fees would increase the price but blatantly lying about the sales price on the website to gain attraction is ridicu... read more
The absolute worst used car lot is rk Chevrolet I still have bad anxiety from the services I received from them left broke with no car!
Business response:
Customer requested that we get ger approved or return her money and take the car, we complied with her wishes
************ â??November ****** â??2021 RK CHEVROLET Terrible and Disappointing experience with RK's Service Department. RK's (Your Family) is just a sales motto and is far from the truth. I dropped my ****** **** ********* off on 11/15/21 for what we thought were warranty repairs.(A) The vehicles back rims were scuffed from road ******** The vehicle was idling rough intermittingly. (C) A key fob was damaged and needed to be replaced. We knew that the damaged fob would be an out of pocket expense. The Service Rep that we we... read more
Business response:
**** ******** the General Manager has contacted the customer and is in the process of meeting in person to resolved, the customer is satisfied that **** has reached out to him to assist in resolving issues.
************ â??November ****** â??2021 RK CHEVROLET Terrible and Disappointing experience with RK's Service Department. RK's (Your Family) is just a sales motto and is far from the truth. I dropped my ****** **** ********* off on 11/15/21 for what we thought were warranty repairs.(A) The vehicles back rims were scuffed from road ******** The vehicle was idling rough intermittingly. (C) A key fob was damaged and needed to be replaced. We knew that the damaged fob would be an out of pocket expense. The Service Rep that we we... read more
Business response:
**** ******** the General Manager has contacted the customer and is in the process of meeting in person to resolved, the customer is satisfied that **** has reached out to him to assist in resolving issues.
Tonya, Cal, and Greg went above and beyond to help me get the car I wanted for a price that I could afford. They were extremely helpful, friendly, and knowledgeable. All of my questions were answered which made the car buying experience worry-free. I felt that they truly listened to my concerns and understood that I was in a very difficult position. They all worked diligently and never gave up hope. I got an exceptional value for my trade in and walked away with a brand new Subaru! I would highly recommend this dealership fo... read more
Let me start by saying, I usually do not write reviews but I feel as though people need to be warned before visiting this dealership. If I could give this dealership negative stars, I would. Not only did they take advantage of people who were desperate at the time of getting rid of a car that was too small for their upcoming family members, they were rude through the process as well as very pushy. I have purchased 14 cars in my life and never have I felt the way I did when purchasing a car from RK Chevrolet. The entire proce... read more
Business response:
We are currently working with the customer to resolve complaint
I just spent over two hours at RK used vehicles. The sales person (Niles) was very helpful and not pushy at all. The price of the pickup truck I was interested in was ******* I offered ****** Niles checked with the sales manager and said he would go ***** out the door. Bottom line, we took it for a test ride and I accepted the offer. Niles left to start the paper work. The sales manager, Jason ***** came back to tell me he could not do it for the ****** I am appalled at any organization let alone one this size would treat a ... read more
Business response:
I have contacted the customer and am investigating the matter
This has been the easiest car buying experience we have ever had. Everyone has been polite, honest (which a quality rarely found in the car market) and personable. I would HIGHLY recommend this dealership to anyone looking for a reliable vehicle.
We have nothing but great things to say about RK Subaru! Ray Phifer and the rest of the RK team went above and beyond to give us an amazing car buying experience. Ray was extremely patient with us and answered every one of my million questions. He made us feel comfortable from the moment we met him and we never felt pressured to make any decisions. I had always heard that Subaru is known for their great customer service and RK Subaru definitely exemplifies that. I even got the "new car bow" and special moment that I had hope... read more
Frequently asked questions about R K Subaru
How is R K Subaru rated?
R K Subaru has a 3.1 star rating with 22 reviews.
When is R K Subaru open?
R K Subaru is open now. It will close at 9:00 p.m.
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