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R & J Concepts Inc

2.1

About this business

Location details

255 Steeprock Dr, North York, ON, M3J 2Z5, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.130 reviews
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Alan Reti's profile image
Alan Reti 
on Google
a month ago

I received a call out of the blue this morning, I had an excellent relationship with this firm 10-20 years ago. At that time I was busy, now I am extremely busy and don't have time to search for items that I need. R&J Concepts called out of the blue this morning. Same tactics, same disregards and no respect for what we need, for what we want. The photo is their reply. "GET A JOB!" 

Reg Dumont's profile image
Reg Dumont 
on Google
a year ago

Very poor customer service. If you challenge them on quality issues they hang up on you, wait a few months and call back from a blocked number acting like nothing happened. I got stuck with gloves that the writing wipes off, knives that the wooden insert falls out. Flash lights that about 30% don't work. Just called again today I asked about the issues he hung up. Mike is a pos. 

Susi B's profile image
Susi B 
on Google
2 years ago

after being told not to call, they called back under Private Number, after picking up Mike started talking like we're best friends, never identifying who he is, I had to ask how I'm speaking with, after I said NO to buying anything he was offended, asked what he did wrong, 1. don't call back- called back 2. unlisted number, why?? 3. didn't identify himself 4. aggressive sales pitch 

Rob Hauser's profile image
Rob Hauser 
on Google
3 years ago

Placed order for Striker knives. Wanted to use for promotional item to clients.Poorest quality ever. Product scratched, poor engraving, very cheap quality, poor packaging. Cannot give used product to client. I will never use these guys again.Buyer beware 

Chuck Gagnon's profile image
Chuck Gagnon 
on Google
3 years ago

I've been buying product from this company for at least 20 years! Very impressed by there products and services My clients also love there knives if given them with my logo! Great company and I think they deserve a 5 star for sure! Thanks team! 😊 👍 

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Frequently asked questions about R & J Concepts Inc

How is R & J Concepts Inc rated?

R & J Concepts Inc has a 2.1 star rating with 30 reviews. 

When is R & J Concepts Inc open?

R & J Concepts Inc is closed now. It will open tomorrow at 9:00 a.m. 

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