Quirk Kia Manchester Parts & Service

Santiago Olivo-Taveras 

on Google

3 weeks ago

This experience was so frustrating and unacceptable that I feel obligated to warn others. I brought my vehicle into this dealership expecting quality, professional service — what I got was anything but that. First, I was charged over $400 for parts alone. That would have been fine if the work had actually been done correctly and with proper materials. But to my complete shock, I later discovered that they had used ZIP TIES as part of the repair. Zip ties. On a vehicle that I drive my family in. That’s not only lazy and unpro... read more

Joseph Ryan 

on Google

a month ago

Avoid at all costs. Made a Monday morning appointment for a check engine light on my 2020 Stinger, dropped the car off Sunday night. Waited all afternoon for a call, called them at about 4 o’clock, got a call back at 5 from the service advisor telling me they pulled a code for a fuel delivery issue, that’s right, all day and all they did was pull a code, something that takes literally 2 minutes. This isn’t even the worst part. The next day was crickets again, so I texted them early afternoon to get an update. They told me I ... read more

Alyssa Piemonte 

on Google

a month ago

I had a very expensive (over 5k) repair done due to rodent damage that took nearly two months due to a backordered part. When my car was returned my battery was completely dead. It died while my car was waiting at the shop due do improper treatment/storage and they could only offer a "discount" on a new battery. The quoted price was more than I could get it elsewhere at full price. When dealing with this issue they were difficult to get a hold of and very slow to respond. The cost of a new battery is nothing compared to what... read more

lori chandler 

on Google

6 months ago

We are on our 5th Kia. I had a Sportage,Sorento and now I’m driving my Sorento Prestige. My husband is on his 2nd Forte. We are very happy with Quirk . When we schedule services they always get the cars in and out in a timely manner. The Service people who answer the phone are always super helpful. 

Joel Bergeron 

on Google

8 months ago

9 times out of 10 when I go here, which has been for 15 years, they dont do what they say they will and screw up the work. Basically I pay to have work done and get my GMC/Chevy back with the same problem. Chris Mullen is the only reason I go back because he is honest and makes things right. Otherwise the mechanics are all clowns and the service reps are yesmen/women. Quirk should change their TV commercial jingle to “Quirk works to take your money, Quirk LIES TO YOU!” Crooks.