Quirk Ford of Augusta Service

Brooke Chase 

on Google

3 weeks ago

Don’t waste your time! Spend your money at one of the local, non-dealer service shops. 

Samantha Currier 

on Google

3 weeks ago

Manager that handles the car shop & service work is completely unprofessional and not willing to listen or try to care when a customer calls to reasonably talk about picking up their car from them with MORE issues than before they dropped it off. Manager of course won’t take any accountability for it and will just talk over you in a completely unprofessional way. 

Pat Rogers 

on Google

2 months ago

I’ve been a loyal service customer at Quirk Ford for the past 5 years. I’ve brought in multiple vehicles over that time, despite never purchasing one from them. Most recently, I called about a recall notice on my new Ford Lightning involving a potentially missing suspension nut. It’s a known issue that affects over 30,000 Ford vehicles. I expected a straightforward fix. Instead, I was told they didn’t have technicians trained to work on the Lightning. That would make sense if the recall were EV-specific, but it’s not. It’s a... read more

Brittany MacMaster 

on Google

8 months ago

Service Manager James is extremely disrespectful. Spoke to me with pure ignorance. His first sentence was him making an accusation that I was trying to "scam my warranty" because I asked them to look over my motor before the warranty ended. Any question I had he answered with, "I'm not trying to argue with you." I spoke calmly and repeatedly explained that I was just trying to understand their said, "diagnosis." If I could give him 0 stars I would. 

Paul Masse 

on Google

9 months ago

Quirks service department does excellent work I love the drive up oil change no appointment needed no stress