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Quietwoods Rv Sales & Service

4.0

About this business

RV Sales, Service and Rentals 

Location details

6968 WI-42, Sturgeon Bay, WI, 54235, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0332 reviews
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Judy K.'s profile image
Judy K. 
a year ago

Buyer beware. Very poor customer service, long delays getting parts and no satisfaction from management around complaints. Waited 2 months to get an RV furnace fixed. Asked numerous times for a cost estimate and update. They finally fixed it but the cost was much higher than expected.- nearly $800.00 including $250 in labor for a 20 minute call plus a $65.00 service fee. When I questioned the bill Allison (the manager's) response was to send someone to take the furnace part out to reduce the charge- which would have left me ... read more

Mitchell D.'s profile image
Mitchell D. 
2 years ago

STAY AWAY!! We purchased a "new to us" travel trailer that was only 2 seasons old. Sharp camper, love the layout. When we walked through the camper on-site we did not see any issues. Fast foward 2 weeks, camper is delivered on a rainy weekend. We end up with a puddle of water coming from under the fridge. We are told that something likely jarred loose in transit, which is the most probably explanation. No problem, just come up and caulk, fix, whatever needs to be done under warranty. I wish it was that easy. Good freak... read more

Danica S.'s profile image
Danica S. 
3 years ago

Absolutely the worst customer service and service department I have ever experienced. I would stay as far away from this company as you can. Absolutely no service after the sale. Even warranty claims are not handled properly. Ordered replacements for us and each time we drive hours to get THE WARRANTY taken care of to find out they ordered the wrong parts AGAIN!  

Sara B.'s profile image
Sara B. 
3 years ago

Been a long time customer from a campground in the county. Who ever this character is that thinks he is the service manager is a joke. He couldn't manage his way out of a wet paper bag. He managed to "loose" my information, tech went to my camper twice, parts department never ordered parts according to Matt, also tried blaming co-workers but he is the "manager" ? So how is it everyone else's fault? Hired someone else to do the repairs and got it done in two weeks. Place has really gone down hill this year, no communicat... read more

jruelle01@yahoo.com's profile image
jruelle01@yahoo.com 
3 years ago

I would give them ZERO stars if I could. The customer service here sucks!! I have been trying to get my awning replaced for 2.5 months. All I get is no one wrote the estimate up. Then it was a hand written estimate. My insurance company called to get a better estimate, they never responded. Today Matt MELVITZ called because I left a very nice message telling them their costumer service sucked. He tells me he doesn’t appreciate that!! Oh yeah? Well I don’t appreciate not getting my shit fixed from a half ass service departmen... read more

Frequently asked questions about Quietwoods Rv Sales & Service

How is Quietwoods Rv Sales & Service rated?

Quietwoods Rv Sales & Service has a 4 star rating with 332 reviews. 

When is Quietwoods Rv Sales & Service open?

Quietwoods Rv Sales & Service is closed now. It will open on Monday at 9:00 a.m. 

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