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71 Marsh Rd, East Rochester, NY, 14445, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:30 a.m. to 8:00 p.m. | |
Tue | 6:30 a.m. to 8:00 p.m. | |
Wed | 6:30 a.m. to 8:00 p.m. | |
Thu | 6:30 a.m. to 8:00 p.m. | |
Fri | 6:30 a.m. to 8:00 p.m. | |
Sat | 6:30 a.m. to 8:00 p.m. | |
Sun | Closed |
VanBortel Ford has been a lifesaver for me many times. Today was a basic oil change and tire rotation. Unfortunately, they were very backed up and I was going to have to wait a long time or come back. When the supervisor heard I had traveled 40+ minutes to get there he said he would do the job himself. I was done in a little over an hour and on my way home.
From the start … a friendly greeting, the process was described, the time frame discussed, and off I went. When I received a call that my brakes were OK to pass inspection but I might consider doing them as they were needing to be done soon, I went with the recommendation. I’ve never had service work done at a dealership until I ran into the crew at Van Bortle Ford. Tim Scheg was the lead here and was great - upfront, trustworthy and knowledgeable.
I had my first oil change and tire rotation done at the Quick Lane Service center. I didn't need an appointment and my vehicle was immediately taken in. The whole process was quick and the service manager was professional. Also the waiting area was clean and comfortable. I will definitely be returning for my next service.
Quick Lane at Van Bortel Ford has a 4.8 star rating with 1,794 reviews.
Quick Lane at Van Bortel Ford is closed now. It will open tomorrow at 6:30 a.m.
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