Quick Lane at Mike Naughton Ford

bitemedude 

on Citysearch

12 years ago

I am not usually somebody who writes a review unless the service is amazing.... and I can honestly say that it was! I went to this dealer just to test drive a Mustang that another dealer in town wouldn't let me drive (O'Meara btw) and I was impressed. Nobody tried to push me into buying a car! I went for a drive and loved it - so I bought it! great job!! 

KarenaMarie 

on Citysearch

13 years ago

Worst customer service – A ffriend of mine took his truck in because heater wasn't working. The same day they called him, told him he needed new hoses an over flow bottle charged him over 800.00. Same day he got it back. Took it back the same day because the problem wasn't fixed.They keep it over night. When he was called the next day to pick it up, he went & there was no gas in the truck (deisel) they were made to replace the gas but now he is having problems with the fuel system that they want to charge an arm & a leg to f... read more

KeithHeberlein 

on Citysearch

14 years ago

DO NOT TAKE TRUCK IN TO MIKE NAUGHTON – I had my 2009 truck towed to Mike Naughton. My truck is still under warranty. They charged me $200.00 for a diagnostic test and than said it was the fuel. Why have a warranty if all dealers do not honor it. It took it to the Ford dealer in Dacno and I only had to pay for a filter. I think this is how they mahke money and it is a complete rip off. I checked with other Ford dealers and they agree that we should not have been charged. Your managers in thr service department are thr rudest... read more

bambamhr 

on Citysearch

14 years ago

Do NOT ever take your Ford to them for Service. I have a 2001 Ford F250 Super Duty and took it to them to diagnose, that's all. The truck was running pretty rough, and I knew something was wrong. However, it was running well enough that I put over 1000 miles on it the two weeks prior to that, a lot of it highway miles. I have never ever had a problem starting it. I took it to Dan Gotta, explained to him that I want a diagnostic on the engine and to check the front end alignment and a few other things. So I get a call back fr... read more

waverous 

on Citysearch

15 years ago

Service Department Rip Off – I own a 1997 F250 Powerstroke and I will never have Mike Naughton service my vehicle again! A few months ago, my truck started smoking excessively and I took it into Mike Naughton for service for the second time - first time, service and repair was marginal and I was willing to give them a second chance. Now, anyone who owns a diesel knows to plug them in on cold nights to keep the engine somewhat warm and thus easier to start in the morning, otherwise it is possible to foul glow plugs and make i... read more

DavePearson 

on Citysearch

16 years ago

Ripped off. – I bought a used car from them, and later found out that the air conditioning doesn't work and the transmission was slipping. Less than 6 months after buying the car, I found an oil leak. I took it to my mechanic for other problems, and spent $1000 on it, part of which was to replace THREE BROKEN ENGINE MOUNTS. Now, the oil leak is worse and I suspect it will be a head gasket which is going to be VERY EXPENSIVE. I called the sales manager, Gary Sprague, and he said they inspect all their cars. I don't know if he... read more