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Quick Lane at Bob Bell Ford

3.3

About this business

Location details

7125 Ritchie Hwy, Ferndale, MD, 21061, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
3.3254 reviews
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Christopher Stevens's profile image
Christopher Stevens 
on Google
3 days ago

This dealership attempted what I believe to be one of the most egregious scams in Ford’s history. My experience with Bob Bell Ford of Glen Burnie was extremely disappointing. Unfortunately, I cannot give zero stars, which only adds to my frustration. Rather than engaging in a back-and-forth over the questionable actions they attempted, I chose to quietly pay my bill and leave. I believe the pen is mightier than the sword, and this formal complaint serves as my official record against the dealership’s conduct. BACKGROUND: Sin... read more

Jb8873's profile image
Jb8873 
on Google
5 days ago

The fact that they even have 4 stars is astonishing. This is by the far the WORST service department in the history of service departments. Go ahead and buy that extended warranty because by the time anyone looks at your vehicle (in my case several vehicles) the extended warranty will probably be in play. Heck, by the time they return a phone call about your vehicle you will have aged significantly. In the extremely rare case your service manager does return your call they will just lie about why they can't get anything done... read more

Nathan Kloss's profile image
Nathan Kloss 
on Google
6 days ago

This is the worst service department I have ever had to work with. They are rude they are lazy and constantly trying to charge me for everything under the sun. Please find a different service department for your vehicle 

Kenneth wilson's profile image
Kenneth wilson 
on Google
6 days ago

I 100% agree with Ms L, the whole outfit is a scam.....at the end of the day have some insights about your vehicle, dont let these people/professionals tell you what's wrong with your vehicle, I have news, thier not going to tell the truth .instead it seams they want your vehicle.. explain how something small, i mean really small repair end up costing 8k......they said i needed a new transmission.....and all it was was cold intake ,air leak.... like make it make since, I feel so sorry for those elderly peeps that have big 40... read more

Mandy Kirkbride's profile image
Mandy Kirkbride 
on Google
a week ago

Todd was absolutely amazing at finding me the exact Bronco that I wanted! It wasn’t easy but he never gave up and continued to communicate everything with me throughout the process. I’m extremely happy with my Bronco and it’s all due to his hard work and dedication to ensure I was fully happy! 

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Frequently asked questions about Quick Lane at Bob Bell Ford

How is Quick Lane at Bob Bell Ford rated?

Quick Lane at Bob Bell Ford has a 3.3 star rating with 254 reviews. 

When is Quick Lane at Bob Bell Ford open?

Quick Lane at Bob Bell Ford is open now. It will close at 6:00 p.m.  

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