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Quick Lane
- Automotive
- Litchfield, IL
About this business
Location details
903 Old Rte 66 N, Litchfield, IL, 62056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I took my car in Wednesday at 4 for an alignment. Around 5 pm the tech snapped the eccentric bolt off. No where in town had the bolt so they would have to order it. Fine, no big deal, things like that happen. I stated I had no one to pick me up and that was my only means of transportation. The receptionist Bill stated they didn't do rentals so basically I was out of luck. Didn't offer a shuttle, nothing. I called for a ride which was in Edwardsville. But the shop was closing at 530 and they made that clear so I had to go nex... read more
It wasn't horrible; but certainly not a 5 star experience. First, when I arrived, I was only quoted the most expensive oil change option. It wasn't until I sat in the office and saw the price list, did I come to see other options. I'll blame myself for not asking, but if that was the only oil available, that should have been explained to me. Next, I saw there were issues with my skid plate slightly hanging before I got there. (My vehicle had been parked for several months, so I could see a little. But as I'm watching the con... read more
It wasn't horrible; but certainly not a 5 star experience. First, when I arrived, I was only quoted the most expensive oil change option. It wasn't until I sat in the office and saw the price list, did I come to see other options. I'll blame myself for not asking, but if that was the only oil available, that should have been explained to me. Next, I saw there were issues with my skid plate slightly hanging before I got there. (My vehicle had been parked for several months, so I could see a little. But as I'm watching the con... read more
Refused to let me have my alignment, steering or brakes checked due to unsafe popping spring sound. .. 1 car in service , all the empty bays,yet demanded I use the Ford service center, where cars filled every lift, and the floor was full of cars ( past experience proved they take months to order and replace simple switches) I don't even want to imagine asking for a "quick" diagnosis
Frequently asked questions about Quick Lane
How is Quick Lane rated?
Quick Lane has a 4.4 star rating with 70 reviews.
When is Quick Lane open?
Quick Lane is open now. It will close at 5:30 p.m.
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