Quest Diagnostics West Amherst's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Quest Diagnostics West Amherst

3.5

About this business

Location details

3950 East Robinson Road, Silver Lake, NY, 14228, United States

Get directions
WeekdayScheduleStatus
Mon6:30 a.m. to 3:00 p.m.
Tue6:30 a.m. to 3:00 p.m.
Wed6:30 a.m. to 3:00 p.m.
Thu6:30 a.m. to 3:00 p.m.
Fri6:30 a.m. to 3:00 p.m.
SatClosed
SunClosed
3.5123 reviews
Select a rating
Frank Sacco's profile image
Frank Sacco 
3 days ago

Excellent experience, professional staff. 

Jocelyn Collura's profile image
Jocelyn Collura 
5 days ago

The phlebotomist, Nasser, did an excellent job. I don’t do well when giving blood typically but he was comforting, efficient and made the process seamless. It was so fast! The wait time was minimal and I was taken back right at appointments time. Will definitely be back! 

Mahmoud Assaf's profile image
Mahmoud Assaf 
3 weeks ago

I went to have my blood work done this morning, with an appointment almost a month ago, they call me in. I was fasting. I sat on the chair, the technician said you have to pay a bill of $31 before drowning blood. I told him I didn’t visit your place this year at all, where this bill come from, I have no idea. I can’t pay something I didn’t do. So I left without doing my blood work. I don’t understand how a healthcare provider do such a shameful act. 

o o's profile image
o o 
3 weeks ago

i would give 0 stars if that were an option, made my appointment for 11:00am, i have class at 12 i came 30 minutes early for wiggle room and it’s now 11:30 and i still haven’t even spoke to anyone. currently on the way home, total waste of time. 

Jill Kunkel's profile image
Jill Kunkel 
3 weeks ago

I’ve been to this Quest multiple times and have always had a great experience. Today was the complete opposite. I made an appointment and wasn’t seen until over a half hour after my appointment time. After my name disappeared from the queue and later appointments were being called, I kindly asked a phlebotomist assisting another patient why I wasn’t being assisted. She had stated that someone had grabbed my name and I would be called. Of note, it was about 15 minutes after my name disappeared that the phlebotomist came to ge... read more

Frequently asked questions about Quest Diagnostics West Amherst

How is Quest Diagnostics West Amherst rated?

Quest Diagnostics West Amherst has a 3.5 star rating with 123 reviews. 

When is Quest Diagnostics West Amherst open?

Quest Diagnostics West Amherst is closed now. It will open on Monday at 6:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com