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Quest Diagnostics West Amherst

3.6

About this business

Location details

3950 East Robinson Road, Silver Lake, NY, 14228, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 3:00 p.m.
Tue6:30 a.m. to 3:00 p.m.
Wed6:30 a.m. to 3:00 p.m.
Thu6:30 a.m. to 3:00 p.m.
Fri6:30 a.m. to 3:00 p.m.
SatClosed
SunClosed
3.6118 reviews
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Megan A.'s profile image
Megan A. 
a week ago

Everything went smooth here. Was taken right at my appointment time, and the phlebotomist Kim was amazing and was very nice. One poke and done!! Will be back to this location when I need more bloodwork! Updated review 2025: Still a great experience here! Nasser was my phlebotomist today; he was amazing! 

Kim S.'s profile image
Kim S. 
a week ago

I was seen pretty quickly, when I went early morning. I went in as a walk-in and checked in at the kiosk. I was nervous that I wouldn't be able to have it done that day because I didn't have my physical insurance card present, so I made an online appointment as well, using my insurance number from my prescription, hoping that would be a suitable workaround. (I didn't want to have to come back another day, because it required a 12-hr fast.) As far as timeliness goes, I probably waited about 10 minutes or so. But, if I were ra... read more

Lisa Talbott's profile image
Lisa Talbott 
a month ago

The tech was extremely professional and gentle. She was tenacious even when the system went down and still took care of my needs. 

Sarah Siegel's profile image
Sarah Siegel 
a month ago

I make appointments for quest, but this location specifically always has me in and out within 20 minutes. Its very convenient and quick, especially compared to other quest locations in the area. 

Linda Cascio McNamara's profile image
Linda Cascio McNamara 
a month ago

In spite of a slightly longer wait than anticipated, my technician Nikki was welcoming, polite, and friendly. She explained that they were caught short-handed that day and apologized for the delay. Once we got the process started, she was efficient and highly professional. I didn't even feel the pinch! Many thanks. 

Frequently asked questions about Quest Diagnostics West Amherst

How is Quest Diagnostics West Amherst rated?

Quest Diagnostics West Amherst has a 3.6 star rating with 118 reviews. 

When is Quest Diagnostics West Amherst open?

Quest Diagnostics West Amherst is closed now. It will open on Monday at 6:30 a.m. 

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