Quest Diagnostics Naples Goodlette

Gutta Amato 

on Google

2 years ago

It deserves 0 stars, but that’s the only way they’ll let you write anything. I only came to drop of a specimen and thought I’d be in and out in no time. After more than an hour I’m still sitting here.... for who knows how much longer.... explaining my specimen has to be refrigerated doesn’t help..... they won’t even listen......I spoke with “ Bridget “ very unfriendly! When I signed in on the PC I was told the wait would be 25 minutes! Had to be somewhere else half an hour ago, but what do they care! Never coming here again! 

Jan Collins 

on Google

2 years ago

Rude manager. It’s run poorly. They don’t care how long you wait or anything need. 

Beth Griffith 

on Google

2 years ago

UPDATED on 6-17- 20 "The Goodlette office is excellent with friendly and competent staff." ..This review is from 2 years ago. Sadly this is not true today. 6-17-2020. I made a 6:30 am appointment because I have an immune disorder. Quest website claims they offer safe early testing for elderly and immune compromised so I expected to feel safe. Not true. I did not complete the tests. I was directed to booth #3. There was a UNMASKED lab tech that montioned me to enter the booth. I would have had to walk within a foot of him. I ... read more

Kevin Oconnor 

on Google

2 years ago

Do NOT go to this location without an appointment! They have zero regard for walk-ins, regardless of what time you checked-in. Waited over an hour and a half today. They are happy to keep bumping you out in 30min increments for any amount of time as appointments come in. Some considerations need to made for walk-in check-in time and wait times relative to appointment delays.