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Quest Diagnostics Monterey - Pacific

3.6

About this business

Location details

757 Pacific St, Ste B1, Ste B1, Monterey, CA, 93940, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 4:30 p.m.
Tue7:30 a.m. to 4:30 p.m.
Wed7:30 a.m. to 4:30 p.m.
Thu7:30 a.m. to 4:30 p.m.
Fri7:30 a.m. to 4:30 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
3.6109 reviews
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Marianna Gleyzer's profile image
Marianna Gleyzer 
2 weeks ago

Just came out of this office, it was a horrendous experience and at the end of it, still didn't get my bloodwork done. I had an apt. scheduled ahead, still waited for 40 mins, and no staff came to the front office, had to start knocking just for someone to come look that I wasn't the only on in a packed lobby! When they did come around, it was the highest level of rudeness. With complete disrespect, took me behind, were on their computer for another incredible amount of time while I was sitting there staring at them, then wh... read more

M's profile image
M 
3 weeks ago

Family has had several bad experiences at this facility with employees failing to list ordering physicians to receive test results, failing to note test results copies to be sent to us & asking us to sign our names on a blank screen, falsely claiming it's to verify correct identity when its an advanced beneficiary notice saying you agree to pay in full for a test. Took us several incidents with the latter before we were advised by our insurer that this Quest location was engaging in deceptive practices, which we appealed & w... read more

Jeanne Marino's profile image
Jeanne Marino 
a month ago

Phlebotomist was very nice, efficient, thorough and the needle penetration BARELY hurt. Her skill level was very good! Thank you for hiring her. JM 

Mark Crawford's profile image
Mark Crawford 
a month ago
R P's profile image
R P 
a month ago

Awful. This office has botched my blood work over and over. They often say they haven't received the order, even though my doctor's office has documentation to show they've already faxed it multiple times. Today they botched the same test for the 2nd time this week. First they didn't take enough blood so the lab couldn't run the test due to insufficient amount - this was because they didn't understand the test/order, not because they couldn't get enough from my vein. Today they ran the wrong test from an order that was sent ... read more

Frequently asked questions about Quest Diagnostics Monterey - Pacific

How is Quest Diagnostics Monterey - Pacific rated?

Quest Diagnostics Monterey - Pacific has a 3.6 star rating with 109 reviews. 

When is Quest Diagnostics Monterey - Pacific open?

Quest Diagnostics Monterey - Pacific is closed now. It will open at 7:30 a.m. 

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