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Quest Diagnostics Katy Medical Arts Center

3.3

About this business

Location details

1331 W Grand Pkwy N Katy, Katy, TX, 77493, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 3:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.3187 reviews
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yabran rahbani's profile image
yabran rahbani 
on Google
3 weeks ago

Dorthy was awesome, great patient care and customer service. She definitely deserves a raise for all the work she does! 

valarmathi M's profile image
valarmathi M 
on Google
a month ago

Worst waiting experience. I understand they give preference to appointments. However I would think they should do alternative walk in as well. Otherwise u should not take any walk-ins. I waited for couple of hours and there was 4 people ahead of me. No one was called for almost 1.5 hours. This is really horrible considering they take walk- ins. We are patients coming in we would like to have clear instructions and less wait time. 

Eric Samuelson's profile image
Eric Samuelson 
on Google
2 months ago

I have been going to Quest Diagnostics for 10 years now. I have never seen an experience like I had on May 9th 2025. They lost my CBC and A1c blood tests which made me have to come back on Monday May 12th to get them redrawn. I am a hard stick so this is a hard process to go through not once but twice! Apparently, they couldn't find them at the end of the day and the group lead Marci Jones said that they looked everywhere in the lab and couldn't find it. Her explanation was that maybe they tested it with one of my other bloo... read more

Imran Pathan's profile image
Imran Pathan 
on Google
2 months ago

Make sure to go with appointment. Walk ins take more than an hour 

Keila Haro's profile image
Keila Haro 
on Google
3 months ago

I had an appointment Tuesday April 15th @ 11 am. Because they couldn’t find the order they had me on standby for an hour. I expressed to them that I had it in my email and scheduled @ 11 because I was in the middle of the work day. It took me 5 mins to get them the order and even then they were not considerate of their patients time. The lady was wearing hot pink attire, I didn’t get her name. She was extremely rude and unhelpful. I reached out to another worker she was also not understanding. This location is horrible, the ... read more

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Frequently asked questions about Quest Diagnostics Katy Medical Arts Center

How is Quest Diagnostics Katy Medical Arts Center rated?

Quest Diagnostics Katy Medical Arts Center has a 3.3 star rating with 187 reviews. 

When is Quest Diagnostics Katy Medical Arts Center open?

Quest Diagnostics Katy Medical Arts Center is closed now. It will open tomorrow at 7:00 a.m. 

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