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Quest Diagnostics Incorporated
- Laboratory Testing
- Dana Point, CA
About this business
Location details
3 Monarch Bay Plaza Ste 108, Dana Point, CA, 92629, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was contacted by Quest informing me that a blood test was ordered so I scheduled a time and showed up early. I gave them a copy of the front and back of my ID and insurance card. After being brought to a blood draw room I was asked for my birthday which I provided. I was then asked for the Doctors name who ordered the test. I couldn't remember the Dr's name and was REFUSED SERVICE. These people SUCK.
The location is very convenient to my house. The staff was outstanding. They were very efficient, I was in and out in minutes.
Self check-in was simple and the waiting room was clean, pleasant, and peaceful. Amanda called me back to her station and was very professional in explaining policies and procedures. Her customer service was excellent and her warmth and kindness made the experience a positive one.
The medical assistant was very nice, found a vein quickly and inserted the needle with no discomfort and a barely noticeable prick. I have metastatic melanoma diagnosed over 18 mos ago and have regular immunotherapy treatments, blood tests, MRIs with contrast, and PET scans not to mention several hospital stays and have a pre-existing BPH condition and have regular physicals with associated bloodwork and have had other medical procedures and so I have experienced innumerable pokes. She was excellent with the blood draw and c... read more
Frequently asked questions about Quest Diagnostics Incorporated
How is Quest Diagnostics Incorporated rated?
Quest Diagnostics Incorporated has a 3.9 star rating with 102 reviews.
When is Quest Diagnostics Incorporated open?
Quest Diagnostics Incorporated is closed now. It will open tomorrow at 9:00 a.m.
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