Quest Diagnostics Glastonbury Western Boulevard

maureen Griffin 

on Google

4 months ago

The young girl who drew my blood did an excellent job. Very professional and pleasant personality. I haven’t always had a good blood draw in the past. She said she only had two years experience. But she definitely was at the top of what she’s doing. 

Brandon R. 

on Google

5 months ago

This “Phlebotomist” told me I should know my veins because they’re my arms… (lol) and where they draw blood from. I told her they either draw from left arm or right arm. My regular quest in new Britain never has a problem but I’m in the area and decided to go here. Really unprofessional to say the least , attitude to the max, other patients were upset as well. Never coming back here. 

Joyce Hudson 

on Google

5 months ago

I am a walk-in who signed in at 3:20 and was added to the wait list. The office closes at 4:00. I understood I may not be seen today, which isn't the reason for the rating. When the Phlebotomist came out there were 2 appointments waiting and he gruffly said, "We are not taking any walkins we close at 4!" The way words are said are so important. A better way to address this would have been similar to "Hi, I'm sorry we are not going to be able to take you today. We open tomorrow at 7:00 a.m. and hopefully you can make an appoi... read more

Jill Lageman 

on Google

5 months ago

HORRIBLE service. The phlebotomists not only have poor social skills, they are liars. I went to have my blood drawn. I got there 30 min before my appointment. I checked in on the computer in the waiting room. I went to my car to wait and went back in 4 min before my appointment. There was no one else in the waiting room but I waited for 30 min before someone came out. She said we called you 4 times. They did not call me once. She became very nasty.and then walked out. The next tech came in a drew my blood without a problem. ... read more