This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Quest Diagnostics ELP - Osborne PSC
- Laboratory Testing
- El Paso, TX
About this business
Location details
4930 Osborne Drive, El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 4:00 p.m. | |
| Tue | 6:00 a.m. to 4:00 p.m. | |
| Wed | 6:00 a.m. to 4:00 p.m. | |
| Thu | 6:00 a.m. to 4:00 p.m. | |
| Fri | 6:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Took my 10 month old on Saturday 7/12 to get blood drawn and my poor son inherited my deep rolling veins so it took a hot minute to finally get it. Nonetheless the level of compassion and professionalism from Shirley and Juan (or maybe it was Jesus 🤔) went above and beyond. They played the Baby Shark song for him and danced as well as did everything they could to keep him calm and comfortable. As a mom who has experienced the judgemental looks in public from my other toddler having meltdowns, I truly thank you for your empa... read more
Went to my appointment with my daughters today and had a bad experience with a rude phlebotomist. She was very short from the moment she took us to the room and looked upset. I could not see her badge to get a name as it was inside her scrubs. She was a tall, heavy set woman, long brown- loose hair who could not speak English well but managed to communicate her attitude and unprofessionalism extremely well. She was upset I refused to give her my credit card after I had already given my insurance card. She demanded my card ev... read more
Very Poor Customer Service! I waited an hour for a scheduled appointment outside with other customers because the lobby was full however when they called my name they didn't try outside where most were waiting. I ended up asking a staff member for help and they rudely replied saying it was against company policy to open the front door to call for names.
Quest honors appointments and has highly skilled phlebotomist who are friendly and proficient.
The kiosk is where you sign your life away. Nobody there to tell you that. Couple months later you get a 450 dollar bill. When you call to inquire, the automated system tells you you're screwed because you already agreed to everything at the kiosk. You'll fight quest, your insurance, and your doctor who will just keep you running in an endless circle of agony. Don't recommend
Frequently asked questions about Quest Diagnostics ELP - Osborne PSC
How is Quest Diagnostics ELP - Osborne PSC rated?
Quest Diagnostics ELP - Osborne PSC has a 3.7 star rating with 144 reviews.
When is Quest Diagnostics ELP - Osborne PSC open?
Quest Diagnostics ELP - Osborne PSC is closed now. It will open at 6:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com