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Quest Diagnostics Braintree
- Laboratory Testing
- Hartford, MA
About this business
Location details
340 Wood Road, Ste 302, Hartford, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I felt so bad for all the people they turned away for no reason. Theres a walk in waiting list for a reason, and in the amount of time they spent telling everyone to make appointments they could have just helped them. I waited in the office for 25 minutes, happily as a walk in. Literally not a single appointment walked in, but in the meantime they turned away a little old lady and a young man. What if their walk ins are all no shows? There was NO ONE there. Needs new management, and new training. It seemed almost spiteful. L... read more
Terrible service--no reception desk, and online waiting room is not monitored well, or responded to in a timely manner. The workers are nice enough, but seems very understaffed, or just have a poor system. Waiting line is always an hour plus.
Deeply unprofessional behavior. They should be audited by quest corporate. I have reported this location to quest corporate. Slow as molasses. One guy checked in at 2:10 for a 2:30. They gaslit him and told him he didn’t check in and saw him well over 30 min late. So he must have been sitting here for an hour. They continued to see ANOTHER WALKIN BEFORE THIS GUY. Unbelievable. Then, surprise surprise! They were late for my appointment as well and I have another appointment after this. I asked how long to be seen once I had w... read more
I would give zero if possible. Very rude staff. I am not going to there anymore.
People here are professional and friendly.
Frequently asked questions about Quest Diagnostics Braintree
How is Quest Diagnostics Braintree rated?
Quest Diagnostics Braintree has a 2.5 star rating with 60 reviews.
When is Quest Diagnostics Braintree open?
Quest Diagnostics Braintree is open now. It will close at 4:00 p.m.
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