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Quest Diagnostics Bestgate PSC
- Laboratory Testing
- Annapolis, MD
About this business
Good health starts with KNOWING. When choosing a lab, consider such extras as being able to schedule an appointment, get reminders and access test results anywhere. You'll find them all at Quest Diagnostics. More reasons that 5 million+ people and their healthcare providers choose Quest: - More than 2,200 Patient Service Centers nationwide - Get results on your smartphone, tablet, or desktop throughMyQuest™ - Paperless billing, online bill paying, and payment options likeEasy Pay™ - Payment assistance for patient... read more
Location details
820 Bestgate Road, Annapolis, MD, 21401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 a.m. | |
| Sun | Closed |
The nurse who took my blood was extremely professional and nice. I do not like getting blood drawn and she was funny and put me at ease. The only issue I had was the scan code sent to my email to check in did not work. There is also no one working at the front desk. My info at the kiosk also said I did not have an appointment. So, I was kind of worried that I had it wrong. I had to ask the random patients waiting what to do and luckily some lady sitting there said the text messages had a link to click to check in. I didn't r... read more
In regards to my first attempt at a Urine analysis in Annapolis, she was Absolutely condescending indifferent & entitled. I was dehydrated & didnt have enough urine to fill the cup. She didnt tell me that the first urine would be tossed and Id have to fill another cup. I had an appt in 2hrs & she made me wait 45 more mins before seeing me again. Then she had the condescending attitude to tell me id not be able to take it again-marked refusal. Not only was I able to reschedule, I did it with ease 2 more times until I found a ... read more
They are horrifically rude, won't answer questions, won't even make eye contact or speak in to you in sentences. Then when you are unsure of what they meant because they are not speaking in full sentences they get more rude. It was not one person either it was everyone at the office from the moment you walk in the anger and tension coming from the staff is thick enough to cut through. I have never encountered that level of toxic from the entire staff.
I got my blood drawn then about an hour later they called and said they hada problem with the tubes they put my blood in. I had to return to haveit redrawn. Then had to wait once I got there as I didn't have another appointment. I feel this is their job, and they were not able to perform it properly. Very frustrating.
Horrible experience. Significant wait times even with an appointment. Take a paper copy of your lab order because staff will tell you different things depending on who you some to, including that they can't process lab orders on your phone. Complete incompetence. No sense of urgency except when it's lunch time or time to close.
Frequently asked questions about Quest Diagnostics Bestgate PSC
How is Quest Diagnostics Bestgate PSC rated?
Quest Diagnostics Bestgate PSC has a 2.7 star rating with 129 reviews.
When is Quest Diagnostics Bestgate PSC open?
Quest Diagnostics Bestgate PSC is open now. It will close at 4:00 p.m.
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