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Quest Diagnostics
- Laboratory Testing
- San Luis Obispo, CA
About this business
Location details
1506 Froom Ranch Way San Luis Obispo, San Luis Obispo, CA, 93405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 11:00 a.m. 12:00 p.m. to 3:30 p.m. | |
| Tue | 6:30 a.m. to 11:00 a.m. 12:00 p.m. to 3:30 p.m. | |
| Wed | 6:30 a.m. to 11:00 a.m. 12:00 p.m. to 3:30 p.m. | |
| Thu | 6:30 a.m. to 11:00 a.m. 12:00 p.m. to 3:30 p.m. | |
| Fri | 6:30 a.m. to 11:00 a.m. 12:00 p.m. to 3:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This location has no one available to help you in the lobby with lab drop offs. I had a urine sample to drop off and had to wait in the waiting room as a walk in and make an a walk in appointment in their electronic kiosk system. They were booked one week out on-line to make advance appointments so I couldn’t schedule an appointment time for the lab to be returned as they recommended for the quick turn around time I needed with the lab. They don’t have a system to help you with drop offs- it’s terrible. They also don’t have ... read more
I was worried after reading the reviews bit came on at 845 AM as a walk on and was seen in 5 mins. I would definitely recommend this place. Checking in was smooth.
It is absolutely impossible to get in touch with anyone regarding scheduling and every single online appointment slot I pick, no matter how far out it is or what time of day it is it’s always already been chosen, and I’m forced to go back and pick another time, which is also already been chosen. They need a customer service line and a way for customers to be supported. This is incredibly aggravating. Edit: Sibeli does not deserve 1 star. Excellent tech, polite, personable and professional. Very good at what she does. This sy... read more
Worst service I have ever experienced. Go to another lab if you can. They have no human interaction, you deal with a monitor and cant ask for help? The staff is locked behind a screened door with frosted glass. No restroom access! You have to ask for a bathroom pass. They only have 2 techs working. For some reason they post how many people they are serving, it always showed 1 being served at a time? I had to wait for over 2 almost 3 hours. Never have I expected to have to wait this long. The staff seemed over whelmed and lea... read more
They are extremely slow. Have only 2 people working in the morning during the busiest time when people do tests fasted. While in the waiting room, all you can hear them chit chatting with patients. Double the staff would be more beneficial. I did a walk in and people who were not on a board as a walk in or appointment were called in. Very slow location…
Frequently asked questions about Quest Diagnostics
How is Quest Diagnostics rated?
Quest Diagnostics has a 3.4 star rating with 19 reviews.
When is Quest Diagnostics open?
Quest Diagnostics is closed now. It will open tomorrow at 6:30 a.m.
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