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Quest Diagnostics

1.8

About this business

Location details

5193 W Broad St Ste 300 Columbus, Columbus, OH, 43228, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.85 reviews
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Grace Young's profile image
Grace Young 
a week ago

DO NOT GO HERE — 0 STARS IF I COULD I would give this place 0 stars if I could. I arrived 10 minutes early for a urine test, and the lobby was completely FULL with only 20 minutes left before closing. One couple told me they had already been waiting over an hour. Then things somehow got even worse. A man came in with a stool sample to drop off. Every door was closed and the window was shut, so he understandably had no idea where he was supposed to go. He politely knocked on the window, and a nurse SCREAMED, “I HAVE A NEEDLE ... read more

DeandinJ Nope's profile image
DeandinJ Nope 
3 weeks ago

I’ve visited this location multiple times for bloodwork before and after it changing to Quest Diagnostics. I did read some of the other reviews and I definitely feel it’s quite unfortunate for those whom reported negative experiences waiting and/or otherwise. I, on the other hand have had positive experiences with waiting and with the staff and medical professionals (who actually performed the blood draw). I will say that if not informed by the doctor, NP or otherwise that sent in the orders, that it would be nice if the web... read more

MAD Media's profile image
MAD Media 
a month ago

I am writing to express my disappointment regarding my recent visit to your facility on July 21, 2026, where I accompanied my uncle for blood work. Upon arrival, we were first in line for a walk-in appointment; however, the staff member managing the front desk was extremely unprofessional, dismissive, and unhelpful. Her demeanor was so discourteous that my uncle felt compelled to leave the premises without receiving the care he needed. It is disheartening to experience such poor service, and I felt it necessary to bring this... read more

Ralph H's profile image
Ralph H 
3 months ago

This place used to be efficient. Now there is zero order to how names are called. It is definitely not first come first served. No one had an appointment during my visit and no one could even guess how names would be called. Tip: Do not use the text me when it's my time feature. It will only increase your time. I've seen this entire room change over twice. Still waiting. Also it seems like the staff shows up whenever they want. So the staff that shows up on time is stressed because they are the only one taking patients. 

juju Ju's profile image
juju Ju 
4 months ago

I scheduled an appointment online at @ 9:30 checked in for my appointment @9:20 i it’s 11 am and im still not seeing that is 2 hours of wait. Ridiculous do not recommend 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 1.8 star rating with 5 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is open now. It will close at 5:00 p.m. 

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